Oakley Standard IssueReviews of oakleysi.com

I've had very good services from Oakley in the past. However, this time when I ordered a pair of Gas Can, it never came. After waiting for more than 2 weeks I called Oakley. It turned out that the delivery person tried to deliver it to the hangar where I work but it was after business hours. While there's a huge mail box at the road clearly marked the address. The package was returned to Oakley saying business was closed. Oakley never emailed or called to let me know what was going on. My phone call to Oakley was not good either. The person on the phone was grumpy and took forever to resolve the problem. Oakley could have done better, mho.

If my frame broke Oakley does not sell just frames. That is AT&T type of customer service. Poor.

I wore my pair of Alphas for a few days before I decided to clean them with some water and a microfiber cloth. There is a stick coating that flakes off the back of the lenses and makes the visibility just garbage. It's on all 4 lenses I got and attracts dust like crazy. In addition to getting dirty super fast they're impossible to clean - even just water and microfiber bag that was supplied with the lenses scraped off the coating. The M Frames I was issued in the Army had vastly superior lenses and are still going strong after 12 years of use. I left them at my house in Colorado when I travelled to work so I ordered the new style. I regret it. That coating flakes off in a crystalline manner so even if I got it all of it still obscures the lenses. Total fail from Oakley.

Purchased a pair of Custom Sylas with Prism Polarized Jade lenses from the website about a week ago. I've owned a pair before, and I loved them; great quality. New pair costed me roughly $139USD, $59USD more than my previous pair, which I wouldn't complain about except they are unusable. Prism Polarized lenses that glare so horribly when even the smallest bit of sun hits them that they just cannot be used at all for their purpose. They even feel like trash too. The frames feel like they costed maybe 5 cents to make; flimsy and I feel like I can break them easily. I can't return them because they are custom, so I'm stuck with the worst pair of sunglasses Ive ever owned that costed way to much, a ten buck pair from the Dominican Republic works better than this garbage. I wish I still had my glasses that I bought a decade ago, because I just wasted $139 on nothing. Only good thing? They came in 5 days before the order said they would. That's the only pro, and even then that's baseline.