Ordered a magnetic diesel additive holder. It showed up with inferior magnets, (one was missing) and the holder was to small for the bottle. After back and forth I was refunded a whole $4. Stay far away from this scam company
JP
Jessica P. S.
If I could give negative stars I would
If I could give negative stars I would. I ordered 4 mineral mugs that were claimed to be handmade of actual stone, like quartz or obsidian. I received 4 mugs that were molded plastic with a metal insert. The website claimed they were dishwasher and microwave safe. The company has been responding with nothing but bullshit. Here is a copy paste of email exchange. I have provided all screenshots to them with order numbers, invoices, photos of the shitty mugs and more. My bank has already preemptively refunded me the $100.
**
I ordered a set of 4 "mineral mugs". They arrived yesterday. I wanted to see what they looked like, as they are all intended to be gifts. So glad I opened one!
These are plastic, not mineral. These are NOT microwave Safe - they have a metal insert! They are absolutely trash items and you are a scam company. These are nothing like the website, videos or photos show.
I want a refund immediately to the card I paid with.
***
image
Thanks for reaching out to us.
We're so sorry we can't find any orders with your email address.
Please tell us your invoice ID:
order no(like #CONxx472S43xxxx, #DISxx181S13xxxx, XX53S37XXX, an "S" in the middle) :
transaction ID:
the email address associated with it:
or the recipient's full name:
You can find this info in emails from our shop.
We'll need to find your order first.
Yours sincerely,
Customer Service Team
***
See attached.
Order 5017
***
Thanks for reaching out to us.
We're so sorry we can't find any orders with your email address.
Please tell us your invoice ID:
order no(like #CONxx472S43xxxx, #DISxx181S13xxxx, XX53S37XXX, an "S" in the middle) :
transaction ID:
the email address associated with it:
or the recipient's full name:
You can find this info in emails from our shop.
We'll need to find your order first.
Yours sincerely,
Customer Service Team
***
I've sent you everything I have! You have my name - it's below in my signature, you have my email, you have proof I purchased these 4 items with an order #5017 for $100, and now I'm sending you photos. Refund me now!
***
Sorry, we still can't find your order. Can you tell us you paid the money to which account (it is an email address)?
Maybe it is because we checked your info on the wrong store record.
You can find this account in your payment details. Please see the example below:
We will process your concerns once we find your order.
***
I paid through femro, whatever that is, and it seemed to use Shop or Shopify or something. I didn't pay via PayPal. Have you even looked at my screenshots I've sent???
My next step is filing a fraud claim against you if I'm not refunded within 24 hours. I have now attached proof from my bank - the purchase was $104.80 on 11/30/2024
You have 24 hours to refund me in full.
***
Thanks for your kind cooperation and the information.
But we still can't find your order. Could you please check your order details again?
We need the seller's account of your order, please.
We are afraid that you may reach out to the wrong company and the wrong person.
Yours sincerely,
Customer Service Team
***
If you are unable to provide valid information, we cannot solve the problem for you
***
I have provided you everything I have from the purchase I made of the items you sell. If you refuse to refund me, my bank will deal with you instead. You have mislead consumers and have committed fraud by false advertising.
VS
Vlado S.
Nzeindustrio.com is a scam website that…
Nzeindustrio.com is a scam website that offers to purchase items at unusually discounted prices. It may appear as a discounter, or as a marketplace for warehouse liquidation items, but it is in fact just a ploy to make you think this site is legitimate. After placing an order on this site, you will likely get nothing at all, or, at best, poor-quality or counterfeit items.
The above is so true; I am in endless communication with them asking for a refund of funds; they have sent absolutely a joke, a fake item that no one would want to have for free. Don't fall for it like I did,
JH
Jan Hartmann D.
Mega fusk - køb ikke noget her
Mega fusk - det er Temu varer som de sælger som om det kommer fra USA og har intet at gøre med det som man bestiller - jeg bestilte en kop skåret ud af krystal - Rosa Kvarts - nøje beskrevet hvordan stenen er skåret sov osv - og tænker faktisk at prisen er fair nok ( ikke i den billige ende) og så modtaget man den grimmeste plastikkop som jeg ikke engang vil forære væk. Jeg har oven i hatten skulle betale pænt meget i fragt - ahhh de må tro jeg er mega hjernedød - men det må jeg jo have været fordi nu står den jo her.
MP
milan P.
Ordered product and not delivered
Ordered product and not delivered. They have apparently delivered to a random address. They are expecting for me to proof it wasnt delivered which is absolutely ridiculous. They need to prove it was. The tracking shows it was delivered to a complete different town about 30mins drive from my home delivery address.
Its your responsibility to deliver to correct address or provide an instant refund for failing to deliver
Crazy.
NE
Neukunde
Finger weg
Bestellt 5.9.
USA nach Bremen, von dort neu Versand zum Zielort.
Tracking zeigt Warenpost (200$) als geliefert.
Paypal sagt kann nix machen weil Tracking zugestellt anzeigt, jedoch ohne Namen oder irgendwelche Nachweise.
Ich soll zur Polizei gehen.
Support antwortet auf keine der Mails, auch in englisch geschrieben. Absolut nicht empfehlenswert.
GR
Graham
Bunch of liars and thieves
still maintaining that the led lights have been delivered. When I ask for proof (EVERY delivery these days is photographed) they say'because the item has been delivered they have no further contact with the delivery company. I did tell them that I hope that their mothers are proud of them!
PP
pravakar prasad S.
“Worst Purchase Ever
“Worst Purchase Ever – False Advertising and Terrible Customer Service”
I ordered an outdoor LED light from this company, expecting it to match the advertised features and specifications. What I received was completely different: a cheap, poorly made light that didn’t even come close to what was shown online. It was smaller, dimmer, and looked nothing like the product in the photos.
When I reached out to customer service, hoping to resolve the issue, I was met with complete indifference. Instead of addressing the false advertising or offering to replace the product, they kept insisting on a tiny, insulting compensation amount. They avoided my request for a full refund and didn’t take responsibility for their misleading product.
Save yourself the frustration and avoid this company at all costs. This was a complete waste of money and time