NYXIReviews of nyxigaming.com

Scam. Horrible company. I purchased a controller on March 15, got a confirmation email right away but then nothing else. No info that it shipped or update on tracking. We're already 15 days into the 20 it says it takes for the item to arrive. I have tried emailing the company multiple times over the past two weeks, but have not received a single response.

Where to start. I payed for the Nyxi Wizard on March 9th it is now March 25th. Still no package. What makes it worse is that I paid 15 bucks for 1st class shipping! On THEIR website it states that Expedited Shipping means my package WILL come within 5-12 days. Its been 15 days. To add onto that, I emailed them 3 days ago with NO REPLY! On the Chinapost the last thing to update was on the 14th and it says my package is at the airlines! 11 days after that and my package is "still in the airlines". If I known Nyxi was so s#%@ I would have bought the controller from EBay! Where it would have came WITHIN 7 days!

Ordered a wizard joycon in pre order and it happily arrived before the estimated time. However upon arrival the left joycon is damaged and won't work unless it plugged in. The phone number on the site doesn't work. I sent them multiple emails and nobody answered. Eventually I posted all over social media, they sent me a private mesaage on Facebook asking for my order number aaaannnnddd nobody replied to that. It's been a week of not contact, I really want a replacement but I think it's just a scam

I made purchase of a control 50 € and did not send me received the money and no one responds to e-mail nor msg on the site and whatsapp does not work! So far I have not received more information after several messages and emails I feel that I have been stolen!

Worst communication ever. Bought a GameCube joy con and never received a confirmation. Never got registered to my account either and the company does not answer message though email and you can’t speak with someone. Actually happy to have gone through PayPal to help me with a refund since Nyxi doesn’t care about their customers.

I send three e-mails at this Time, one every two days. No answers for the moment. I order a controller and nerver had any confirmation mail. My bank account shows the débit cart... Is it possible to have at least some news ?

(First of all I posted this review of their controller on their webside as 1 star - it is packed with 50 reviews of 5 stars - and guess what they don't allow negative reviews and won't publish them). Bought a controller in January 2022. Functionality was very good when it worked - it feels good in large hands. However it is made of flimsy plastic, it broke after 8 months. Right controller damaged from sliding in and using in handheld mode. The controller is quite loose in the switch's rail. When I was playing and wanted to scratch my head holding switch in just right hand the plastic broke because of the weight and almost destroyed my switch which landed on the ground with bang. The controller is now unusable in handheld mode. It can be still conected wireless but has to be charged with cable. I contacted nyxi but they told me warranty is only for 6 months and they won't do absolutely anything about it because I am not a member. So I had to buy the controller to replace this one for a full price. Disappointing customer service and very short warranty period. Now I placed another order because I liked how the controllers feel in hands ordering their upgraded version with transparent plastic and it arrived in a bag. Packed like garbage. All boxes came damaged - luckily controllers did not get damaged. The new controller feels much better but it is still quite loose where the rail is so I will be careful with it in a handheld mode. Also I ordered a controllers charging stand which looks on their photos as it had led lightings I thought it will look cool as a small lamp however it does not have any LEDs it just looks like it on their photos.

Poor customer service - I’ve messaged on Facebook, email and on their site and no reply after 48 hours. Tracking service doesn’t work on their website. Paid for 3-5 days postage and it’s been 6 days. It’s a shame as I’ve heard great things about the controllers!