NYXIReviews of nyxigaming.com

Its a scam, they sent me a used and defective controller. All attempts to get a refund from them have failed so far.

Nyxi Gaming is either a scam company or very poorly run. I ordered the item direct from their website. I live in the UK. I ordered the Wizard controller (a GameCube Wavebird split for switch. I ordered it on 30th March, it's now 11th May and I haven't received the item or a refund. They sent me a tracking email on payment and with the tracking company 4PX Express. After two weeks this tracking info hadn't changed and I had no item. Contacted NYXI and they said it must be lost and they sent me a replacement with a new tracking number number from 4PX Express. Two weeks passed again and the information never changed on the tracking details. I contacted PayPal on 3rd May and began requesting a refund via them believing I had been scammed. Nyxi sent a third tracking number with details that finally did update. Over a week has passed and the item still hasn't arrived. Don't waste your time with this company.

Absolutely ridiculous customer service, their response time to emails is over 14 days contrary to their claims on their website which state considerably less. I purchased a controller for my son which is now not working and within the 12 month warranty via Amazon- they have accepted no responsibility to fix the problem. PLEASE AVOID BETTER ALTERNATIVES AVAILABLE

So far I’m going through the same issue. I was about to buy the Hori split pad pro for $29.99 but the guy at GameStop showed me his switch with the Nyxi controller and I was in awe. He said order from the website and not Amazon, so I did. They took the money out of my account and sent me an order number but when I try to use that information it says no order exist! Seeing other people’s reviews made me feel like I just got scammed out of $52 and it’s annoying. I sent an email and no response from them. If I never receive my controller I hope you all enjoy that $52 because you’ll never get another dime from me.

I purchased a control for 50 € , I received the email with the purchase confirmation and the shipment number, but that's all because it's no more information about the shipment, the tracking number seems to be wrong or whatever. I wrote them to ask about my order and they replied me that the package is still in transit, but the tracking information is still not available 8 days later. I wrote them again twice but now nobody answer me. Last time that I will buy something from them.

I would agree with another user, the customer service is terrible. Fine if you don't have any issues but when something goes wrong they don't care. They don't communicate with you. I would avoid this company, shame as would be a great product but I have purchased for my children and this is too much effort to get nowhere with a company that simply doesn't care about their customers. Avoid.

Una stella perche 0 non si puo il mio pacco che non in consegna e loro non capiscono di fare il cavolo di svincolo 80 dollari persi

Sadly, I have to add my complaint to the list of complaints already here. Purchased a controller from this company, and while I DID receive the controller, it was faulty. I reached out to the company per the instructions on their website for requesting a return/exchange, but no one responded. Not even after several attempts via multiple channels. They don't appear to have any customer service. So buyer beware. If you buy something from them, as far as they are concerned, there is nothing further they need to do to support their products once they have your money. That means they don't stand by their products or desire returning customers.