Mike O.
NYCPhonebuyer downgraded condition
NYCPhonebuyer offered the highest price and longest lock-in period among other trade in companies - for excellent or good condition. However, upon receipt, they downrated the phone to “Fair” due to a very small nick which I couldn’t see in my photos before sending. They offered essentially 50% of the “Good” quoted price. (This gap between “Good” and “Fair” is much greater on NYCPhonebuyer than it is on other trade in sites - both because the Good price is higher and the Fair price is substantially lower). I rejected the offer. I gave them a label to send to another trade in site (which was helpful that they would do that). After a week, they sent it out, and that new site accepted the phone as “Good” condition. I’d likely not sell to NYCPhonebuyer again as it seems they may downgrade condition ratings more aggressively than other sites and offer lower values for those lower ratings.