United National Moving servicesReviews of nwmoving.com

Contacted this ‘moving’ company through the internet. Quick response and was given an acceptable price to move a small amount of goods from Florida to NC. BEWARE. This is not a mover but rather a broker who misrepresents themselves. Contracts are signed then another third party shows up demanding fresh contracts be signed. Everything is extra from an elevator charge to a more than 75 feet charge and on the delivery end a transfer fee to a moving van. Although the representative gave me his phone number He could never get a returned call or progress report. DO NOT USE

On 7/29/24 I have email communication from John Wyville at AmeriSafe movers that they could do the job on July 2nd or 3rd in a binding estimate. He assured me in writing 3 things – it would be a direct move from my home to NC (no warehouse), that their company would be doing the move (not subcontracted with a rental truck and day laborers), and that my inventory and cubic feet was accurate @ 705 cubic feet.  He assured me that there would be no issues with the cubic feet.  The movers show up from Cobra Van Lines on July 2nd and have my Dad sign a bill of lading for 1200 cubic feet before they ever come in the house.  They also tell him that they were dropping my belongings off in a warehouse in Chicago to await being put on a semi to North Carolina. I called John from the airport in tears and he says I will have to pay for the overage since my dad signed but that I would be able to get a refund from AmeriSafe.  I was told that he would “make this right, whatever it takes – even if it has to come from my own pocket” by John.  He says he’s going to forward it to customer service and someone would reach out.  The person from customer service reached out and literally laughed when I relayed the conversation with John Wyville, Senior Moving Coordinator.  She said that 1200 cubic feet were signed for and that is what I had to pay if I wanted my things back.  I call Cobra Van Lines and ask for photos of 1200 cubic feet actually being used in the truck and was told that they don’t do that. The evening of July 5th I get a text from the delivery driver saying he will be at my house on the 6th of July.  My belongings arrive on time and undamaged but while they were putting my furniture back together we couldn’t find a hardware box.  I asked if I could go look in the truck and was told that I could.  The box wasn’t in the truck either.  ALL my items had been offloaded at that time and I was surprised at how small the space was.  There were several deliveries on the truck – it was packed completely full – and I had been the first stop.  I decided to measure the space (and took video of me doing so).  The dimensions were 142 x 108 x 100 inches.  Had I used up every square inch of available space (which is impossible), the very maximum I could have used would be 887 cubic feet.  That is even counting the space right in front of the door which someone else’s king mattress was taking up.

Scam broker took 1300 from my deposit after cancelation.

I had a terrible experience with this moving company and I highly advise against using their services. They initially quoted me a price of $3000 for my two-room apartment move and asked for a deposit to reserve the spot. When I listed the items that needed to be moved as asked, the boss stopped me and said it wasn't necessary to list everything, assuring me that the list I provided was sufficient to create the contract. Afterwards, I started receiving several calls from the contracted movers about arrival dates and times, and they even showed up on the wrong date. The movers then tried to convince me to cancel the move, claiming that there was too much stuff and not enough room for it. (if I canceled the move the contract says they can keep the deposit in full)To make matters worse, the day before the move, while at the apartment, they informed me that the price would be doubled, which felt like a blatant attempt to extort more money from me. When I confronted the company's boss and managers about these issues, they refused to address the matter, leaving me with no choice but to cancel the move and dispute the $917 deposit. It was a frustrating and disappointing experience overall.

WORST EXPERIENCE WITH A MOVING COMPANY EVER!!!! This company has terrible customer services. And the pricing constantly changes throughout the course of the move when nothing with my move changed. There were several issues with pick up and delivery that never got resolved. My load arrived a week later than what I was told Upon pickup one of their own employees told me I was being screwed and he wished I hadn’t used them. During scheduling of the move I spoke with about 5 different people from amerisafe and the company they used to outsource the job to who was also the worst you could imagine (Jackson Movers) and not one time did I get a consistent/same explanation about anything. The only the that was consistent was every time I spoke with someone my price continued to get higher As things continued to get worse and the issues continued to pile up it was harder and harder to get in touch with someone to help resolve anything. I’ve used professional movers for the last 16 years and this is by far the worst I’ve ever seen

I am extremely upset with the moving service provided by Amerisafe Moving Company for a scheduled move on June 8th. Initially, I requested a quote for moving from San Antonio, TX to Denver, CO. Colin, a customer representative, contacted me to discuss the list of items, and he quoted me $4750 for a semi-service. He mentioned that this price was an early scheduled promotional rate and required half of the amount in advance to lock the price, which I paid. Colin assured me that the company would contact me a week before the move to review the items again. As promised, Heidi called a week prior, and after adding only a few items to the original list, she increased the price to an outrageous $8500. When I expressed my dissatisfaction and requested to cancel the service, Heidi informed me that it was uncertain whether I would get my deposit back and advised me to contact customer service. Upon contacting customer service, I received no clear response about the refund of my deposit. Feeling trapped and fearing the loss of my deposit, I reluctantly accepted the new price. They even made me pay the remaining half of the deposit, totaling nearly $4500. The friendly customer service I initially experienced vanished completely. On the moving day, two movers showed up with a Penske truck. They did a walkthrough before loading, during which I even removed some items to avoid further issues. After the walkthrough, they contacted their office and informed me that the new price would be a staggering $14,600. Angered and disappointed, I spoke with someone from the office who stated that Amerisafe was merely a broker and not the actual moving company. I immediately canceled the service and am now trying to recover my money. I strongly advise against using Amerisafe Moving Company. They are dishonest and their practices are deceptive. Avoid this company at all costs.

This company is a scam. If you are relocating, find a local or national company that provides moving services. This company is just a broker, and they do not vet their contracted business partners and they absolutely do not provide support for customers who encounter issues with their move. Once they get paid their absurdly high fees, they wash their hands of the client. The company I trusted them to vet and provide good service for me was late for my pickup and delayed on the dropoff. They lost and damaged multiple furniture items and have not offered any sort of resolution for any of the above issues.

90% of my furniture is broken and damaged. Missing boxes and pieces of furniture. I would have overlooked the fraud and extortion if they just delivered my belongings in the same condition in which they took them. Do your homework. Scam. Illegal & They Do Not Care.