Mr M.
Lack of communication
The first contact I receive is when the vitamins are being shipped. I would like to have the option to change the shipping date because they are always shipping before I need them. I always have 15-20 vitamins remaining when the new ones arrive. As a 3+ year customer, I’ve never known when I would receive my order, very frustrating!!!! What more info do you need, you have my email and from that you should be able to find my account.
Response from Nuvet LabsJan 20, 2026
Mr. Martin, You have not provided enough information here for me to locate your account, so I asked TrustPilot to step in. If you are on autoship, it is fully customizable and we just need you to contact customer service to let us know what you need, or you can log into the customer portal for self service. EDIT: We see you have edited your review, but still failed to provide us any identifying information to find your account to be able to help you. EDIT: We can’t see your email or information until you provide it to Trustpilot via the email they sent you. All we see is “Mr. Martin”