Debra F.
Never received my order,
Never received my order, It was to be received 5-8 days of placing order. Notified customer service three times, I sent a copy of order confirmation with order code and amount of order. The response I received back, why did I buy In bulk nothing about my shipment. On website it was offered in bulk (3 bottles). If the company didn’t want people to purchase the bulk it shouldn’t be offered. I asked for my order to canceled and credit my credit card. I have not received a response back from customer service or any one from the company.
Response from Nuu3Jun 5, 2024
Dear Valued Customer, Thank you for your review. I'm truly sorry for the inconvenience you've experienced with your order. Your feedback is incredibly important to us, and we deeply regret that your order did not arrive within the expected timeframe. We understand your frustration, and we apologize for the lack of clarity and assistance you received when reaching out to our customer service team. The reason why we needed to verify the order was that we received a bulk order: (1) 3 Bottles Liver Health 365 (3) 3 Bottles Apple Cider Vinegar Gummies Your order has been shipped. If you have any questions, please email us at [email protected]. Healthy Regards, iHealth Fulfillment