Nutstop.comReviews of nutstop.com

I used to really like this company but not any more. My last two orders took nearly a week to ship. And my most recent order was missing 2 of the 3 items that were the main drivers for it. Customer service claims they are out of stock, but the website showed them in stock when I placed the order, still in stock when I got notice of a “note added to the order” (no not was added, some items just mysteriously disappeared), and in stock through days of emails with customer service. They simply aren’t reliable any mii oh re.

They increased the price of seeds by more then 20% and decreased the quality by more than 80%. Disgusting. Emails were ignored. When called I was told "this is all we have". She sent me UPS forms to send the seeds back. But I don't believe I would get my refund, based on some other reviews. DO NOT BUY THEIR PRODUCTS. NOT RECOMMENDED

DO NOT BUY FROM THIS COMPANY! I bought bulk cashews, pecans and raw peanuts! The pecans are older than Methuselah, dried out and tasteless. The raw peanuts are inedible! They smell like some chemical! NUTSTOP has ZERO Customer Service and they do not answer inquiries...at all! I got RIPPED OFF.

I ordered bulk nuts in shell for the squirrels I feed and after a month of the order not showing up and my money deducted from PayPal I called the company. Generic answering machine pick up, no way to leave a message or anything so I emailed the company 2x with never having a response. Now we were 5 weeks later with no nuts and funds taken I went on PayPal and found another number listed and I contacted them and was able to finally speak with someone who then told me the nuts are out of stock 5 weeks later and zero responses until I was lucky to find someone who finally refunded me. I told her how horrible this is for the company.

I have ordered from Nutstop once before over the past year and for the most part been happy. However, my recent purchase was a different story. Paid for the order 10/25 and after sending over 5 e-mails to customer service with zero replies I can only assume that they do not care about their customers at all!! Today 11/14 I finally got an email that they have canceled the order. No explanation. Wont be ordering from them again. Very unreliable and terrible customer service.

I have ordered from nutstop several times over the past few years and for the most part been happy. However my recent purchase was a different story. It was short one item, the salted cashews i received were unsalted and the dark chocolate covered nut and fruit mix had NO fruit in it. After sending 3 e-mails to custom service with zero replies I can only assume that they do not care about there customers!! If they do not reach out and address this matter I will NO longer be supporting their company!!!!!

My order included some chocolate covered items as well as nuts. The website included a charge for a cold pack, which cost me extra. Luckily, our weather has been unusually mild. My order arrived with a warm coldpack, two bags of molten goo, and two bags of nuts. The pecans are overcooked and have charred spots, and the mixed nuts are 75% skin-on almonds. In all, there is nothing about this order that is satisfactory other than it got here on time. I have contacted the company twice, and there has been no response. I warned them that if they do not respond, I will trash them online everywhere. So be it.

I have ordered 3 times from Nutstop and have been very pleased each time. Most recently I placed an order for 2 variety trays to be sent to a friend as a gift, and the person who received them was totally happy with the items received.