Nuts.comReviews of nutsonline.com

I bought four 3-pound bags of raw organic peanuts. While the company's shipping was excellent, the product was a major disappointment; all four bags contained peanuts with black and yellow mold spots. Fearing the risk of aflatoxin, I threw all of them away. I didn't bother contacting customer service because, based on other customers' experiences, they typically just offer a credit for a future purchase. I certainly won't be buying from here again.

Ordered a gift and inadvertently send it to myself; immediately called them, but they only use AI for answering; there is no other option. However the bot did ask me what address to change it to and repeated it back to me and assured the change would be made - It was not. I tried contacting them via email, however it’s all automated also. I highly recommend you do not order from this company. There is NO customer service.

So far, I have to give them 1-star. My delivery that was supposed to arrive the day before Father’s Day is late. Now it’s Tuesday, and still hasn’t arrived. I received an email saying it’s on its way, yet the tracking hasn’t moved in two days since then. They offered me $5 off on another order. Gee, thanks. 1) $5 is nothing. 2) why would I place another order with them when my first order hasn’t been delivered?? They should refund AT LEAST $5 off the current order…or REFUND it altogether since it wasn’t delivered for the occasion it was ordered for. Never again and will certainly NOT recommend AND I will leave this review everywhere that I can.

I placed my 4th order with them and they included a extra $100.00 I did not oder. I am single low income and did not need the a hundred pack box of office snack packs I called immediatle and asked that it be taken off. I couln not understand their 3rd world rep on the phone. They kept me on the phone for 30 minites and finaal told me I had to call my bank to get a refund. Why I ordered my stuff within 10 minutes a bout i informed them of there of yheir mistake there mistake dont order from them they will cheat you

Terrible company sent chocolate covered fruit arrived melted stuck together packing was very bad After reading reviews of stale food rancid nuts maybe consumers should contact FDA that sounds like a health issue all they offer is store credit which they know people won’t use because products are so bad and no one wants to eat bad nuts and candy

I wanted to try them out. What a disappointment, I ordered the variety pack, roasted almonds, hazelnuts, banana chips. The almonds were rancid! The banana chips, meh, I have had much better. For the price they charge, and no returns....never again. My local sources, Sprouts and Costco, are fresher, better quality and cheaper!!!

Lousy customer service! They blame USPS when they never gave USPS the order. Nidia tries to BS their way out of their incompetent shipping department. DON'T WASTE YOUR TIME OR MONEY ON THIS BUNCH!

My order arrived with no packing in box. Contents appeared to have either been thrown in or severely thrashed around by FedEx. Containers were broken open and I do not feel comfortable consuming items from damaged containers. I have sent 3 Emails to them concerning this problem and none have been answered ! Very, very poor customer service !