Elizabeth M.
Poor communication regarding shipment
We chose Tuesday and learned a week later that Tuesday was ship date. It was not clear at all. We did not shop the farmer's market on Sunday, thinking we would be starting on Tuesday. On Tuesday, before receiving the shipment I was informed that I was going to be charged for the next week when we had not tried it - almost $500 on the line for 2 weeks of food for 2 of us and we had not tried it and already were frustrated with the service. We got the shipment Wed evening, and everytihng was warm. We are going away Friday until Monday - will likely not get to eat a full day of the food. The amount of packaging was very overhwelming. We cancelled the auto-renew. We have now had a dinner and a breakfast and both were great so we may try again later.




