NutricostReviews of nutricost.com

I ordered 300 dollar worth of product . Two of them are not worth the money they don’t work . But mostly the price is not any cheaper than others and the customer service is horrible . They have maybe 3 people in total working in customer service . The messed up the address. And I had a hard time getting the products . Nutricost told me they can’t change the address when fedex tells me it’s the sender that can do it . I didn’t want to be judgmental so i ordered a second time with them . It was worst . They said they had a glitch and send a partial order after 8 days . And the product they send never arrived . When I called them they said they can’t help me . It’s a bad company . Some products do work but you can get those anywhere on Amazon . If you care about your time and money . Don’t bother with this company . They are not standing behind their product . They even want to charge you a return fee for products that don’t work .

I ordered a 5 lb tub of whey protein isolate. It arrived from Amazon with a small crack in the can. I didnt want the headache of driving to the closest whole foods 8 miles away so i contacted Nutricost directly via email asking if i can take and put the product into gallon zip lock bags and if the moisture added will damage the product as it will take me 3 plus month to use as i drink one a day and it has 62 servings. LEX (from nutricost responded and asked for my amazon order number) i found it sent the email and he responded that Amazon has verified delivery of the product and i should contact amazon.. I never asked for a return! I want to know how to make my product not go bad! Remember LEX in customer support

I take Nutricost products since many years. Last few months in many orders the articles were defective and caused belly irritation, inflammation. Last package I opened last week caused strong stomach pain and diarrhea. These products are dangerous and I am not going to order anything here in future!

Nutricost has taken two weeks to process my order and it hasn’t even been shipped yet. I received an email about a week in from the day I ordered to tell me my $200 order was not shipped due to a $7 item being out of stock. I asked them to remove the item and ship the rest, yet, no one has replied in 6 days. I’m glad it only cost me $200 and 2 weeks of my time to realize I will never do business with this company again, nor will I ever recommend their products. It’s funny how I could have gotten the same or similar products from Amazon the same day, yet here I’m two weeks in and not even a shipping confirmation. Pathetic

These are NOT quality supplements as advertised. I did a test on niacin, B3. I ordered the flushing formula in 500mg per capsule, which should provide a substantial amount of tingling and redness. It did nothing! How can you screw up Niacin? The men’s multi does nothing, nor does the magnesium or creatine. I am switching back to my old products. Nutricost is a total scam.

I tried buying biotin from this company and ended up with biotin plus folic acid. They did an after sale upsell that I didn't want to participate in, but accidentally clicked on. There was no way to undo it and I was forced to eat the expense of a product I didn't want. I tried reaching out to customer service but was told I'd have to wait two days at least before they would respond. The shipment was the very next day (a Saturday). So now there is no way to stop the shipment or cancel my order. I feel ripped off by this company and will no longer be doing business with them. Be careful using their service or you too might get ripped off.

Be careful about buying from this business. I contacted customer service about whether their l theanine products is fermented. They told me all the information is on the label, which is false. I regret buying the potassium chloride from them. They refuse to provide any COA of the testing on their products. I hope this review helps those understand that some businesses are not there to help you, but to profit off you even at the cost of your health. Im waiting on another email for them to respond to the one I sent them after they refused the COA. If they provide one, I’ll come back and change my review.

I left a message and email to cancel my subscription and still I am being charged. They do not provide a link to cancel or even an option to cancel. It's better Order from The Vitamin Shop instead