NutreanceReviews of nutreance.com

this is the worst customer service company I have evert dealt with in my entire life. Some guy in " support " was rude when questioned about my missing order. It was just terrible

I was absolutely floored to read a reply from Nutreance filled with acrimony when I emailed them about an order. They claimed my email was "wasteful" & "hateful" when all I said was that I was "not impressed" with their customer service. What other company uses such adjectives with a customer????

If possible, I would give them zero stars, but the system doesn't let you do that. So I ordered from Europe..it took over 3 weeks to get my shipment, and as another reviewer has stated, their policy is only good 30 days within the date of purchase. I second his statement: how can you give a product a fair try this way? "Customer service" was extremely curt and rude. Oh, and the product totally useless. Hence my request for a refund. My advice: shop elsewhere.

Couldn’t give the product less than 1 star please avoid at all costs this does not work takes an age to arrive then when you complain the awful customer service team tell you you are outside the 30 day return window ? Yes because it took 20!days to arrive! Pure snake oil avoid avoid avoid

I ordered some redinite pills to help with my insomnia. They arrived in a damaged bottle and unfortunately did not work. As I had to self isolate for 2 weeks, I missed the window to return the product and get a refund, as I was unable to leave the house to get to a post office. In total the product cost me £40 including delivery. As I am a student and struggling financially at the moment, I emailed nutreance customer service almost a month out of the returns period, asking them if there is any chance I could still return the product (which has 25/30 pills left) and be refunded any amount no matter how small, under extenuating circumstances. I sent a long email, complimenting them on their website and video aids. I received a short rude, reply simply stating 'no- we will not make an exception'. I'm shocked at how insensitive the reply was, even after being notified that the product arrived damaged, they did not apologise or offer any explanation. I am fully aware that their choice to not refund the product is justified due to their 30 day returns policy. However, shortly after posting my first review about the company I received a threatening email from them telling me if I did not take it down in the next 24 hours they would file a law suit against me. They said I was not specific about how long out of the returns period I was, so I have made sure to add that this time. Im so shocked. I do not recommend this product, it is far too overpriced and the website seems to create a false sense of empathy to potential customers. They claim to be a company aimed at providing aid for those with anxiety and insomnia etc however they are incredibly insensitive, rude and unprofessional. On top of this... suspiciously all the most recent reviews seem to be ok, up until November 2020, where everything seems to go very downhill....

Beware the 30-day guarantee. I ordered RediMove and gave the product a fair 30-day trial but with no positive outcome. My request for a refund was refused as being more than 30 days from date of order, despite the order taking 14 days to arrive. How is it possible to give fair trial and meet the terms of contract?

Scam! I purchased RediCalm and RediNight a month ago and faithfully used the products for almost 30 days to see if they would work. I started the day I received the products! When I called to let them know that I didn't not receive the benefits they advertise, they told me I was one day late. Their guarantee begins the day you purchase the product not when you receive it. They can take days or weeks to ship to you but that doesn't matter. Buyers beware. If the product does not work for you right away don't keep trying it. Get your money back soon! This product did not work for me and they are not serious about wanting you to give it a fare chance. My recommendation is to try another product.

I purchased RediMove and realized that I did not need the product because I was going into surgery and would not be using it. I phoned the company at 800-749-7746 and emailed the company to get instructions on how to return the product. They refused to answer my calls and blocked my number as well as ignored my emails. Their comment about being available 24/7 to answer your questions is untrue. Very poor customer service after they get your money.