Katherine H.
STAY AWAY DO NOT STAND BEHIND PRODUCT
I have contacted this company 5 times and have not had any response of any kind. Purchased May 13th 2023. I have contacted support nutreance via email June 2, 9, 16, 21, July 2 & 12. NO response. I have attempted to call on July 2 and waited for 10 minutes for service. And today, July 12th I waited for another 10 minutes and finally left a callback number. NO RESPONSE. I am requesting a full refund. The product gave me a severe stomach ache and I have tried to use with and without food. I used for 10 days with hope that this would work. It did not. I had requested a full refund on my order. I purchased in good faith and expected to be treated same. I have attempted to contact and have had a great deal of patience. Stay clear as “return policy” is not honored. It is an expensive product that I found made my anxiety worsen! Return Policy: Every Nutreance purchase is backed by our 30 Day Money Back Guarantee. If you order any one of our products and decide that it's not right for you, we don't want you paying for it -- even if you have taken the entire bottle! Just contact us by phone or email within 30 days of your original purchase to request a return. Our customer support team will be happy to provide you with instructions on how to return your product for a refund. Nutreance responded to BBB that it was not in the timeframe for a refund. This company is impossible to reach and I tried MANY times no answer. (After contacting the BBB I got a response from Nutreance....... "“Now you are complaining to us about an objective evaluation from the BBB? We just want to make sure we understand correctly that the entire world is at fault- except you. “ Incredible customer service!!


