Kathy R.
How to get in contact with company?
Tried several different ways to contact company, phone #-302251961 not accepting calls; wrote email on website-no response. My husband and I have been taking the NeuroPrime XT for almost 6 months but neither of us are having any success. I have 13 bottles left of this product and would really like to get a refund.
Response from nutraville.comFeb 22, 2026
Hello Kathy, Thank you for sharing your experience, and we’re sorry for the frustration this caused. We understand how disappointing it can be when you’re unable to reach support and don’t see the results you were hoping for. We’d like to clarify that the phone number mentioned (302-251-961) is not one of our active support lines. Our correct customer support number is 1 302-251-2961. We want to confirm that we’ve received your direct message and are now in contact with you to review your concerns and next steps. Our team will continue working with you to make sure everything is addressed properly. Thank you for bringing this to our attention and for giving us the opportunity to follow up directly. Best, Nutraville Team 💚




