NutraHarmonyReviews of nutra-harmony.com

Response from NutraHarmonyJul 9, 2026

Hola Roberto, gracias por compartir su experiencia. Lamentamos que haya tenido este inconveniente con su pedido. Según la información de seguimiento, el paquete no pudo ser entregado debido a que la dirección de destino proporcionada era incorrecta. Cuando se puso en contacto con nosotros, le compartimos la última actualización del seguimiento y le informamos de que el paquete había sido transferido a un transportista local, donde, según la información de seguimiento, estaba disponible para ser recogido. Aunque este inconveniente no se debió a un error por parte de nuestro equipo, quisimos ayudarle y, como gesto de cortesía, le enviamos un pedido de reemplazo sin ningún costo adicional. Esperamos que esta solución haya sido de su satisfacción. Si es así, le agradeceríamos mucho que considerara actualizar su reseña para reflejar la resolución que le ofrecimos, ya que esto ayuda a otros clientes a conocer la experiencia completa. Si hay algo más en lo que podamos ayudarle, no dude en ponerse en contacto con nosotros. Estaremos encantados de asistirle.

Response from NutraHarmonyApr 20, 2026

We’re sorry to hear about your experience. After reviewing your order, we can confirm that it was not fulfilled due to a delivery carrier issue and was subsequently canceled on our side. Your refund has already been fully completed. We understand your frustration with the delay and appreciate your patience throughout this process.

Response from NutraHarmonyJan 19, 2026

We’re very sorry to hear what you’ve described, and we take health concerns extremely seriously. To better understand and properly review your case, we previously reached out to request additional order details. We’ve been awaiting this information for over 10 days. Without order verification, we’re unable to confirm that the product was purchased directly from us or determine whether the reported experience is related to our product. All of our supplements are manufactured in a cGMP-certified facility and are intended for general wellness use. Individual responses can vary, especially for individuals taking prescription medications or managing existing health conditions. For this reason, we strongly recommend that you consult a healthcare professional before starting any supplement. We are fully open to looking into this matter once the necessary order information is provided, and we would be glad to help you directly. Please contact our customer care team so we can continue looking into this with you. We wish you a smooth recovery and thank you for sharing your concerns.