Lea Ann R.
Very poor communication.
I ordered 2 sleeping bags on 12/5 & the money was debited from my account the next day. I received an email with my order confirmation & then nothing. I finally emailed for an update & got a response that they were being shipped. On 12/13 I got an email that all of my order was shipped. On 12/16 I received 1 sleeping bag not 2 like I ordered & not like according to the email my full order. Once again I had to email & ask where the other sleeping bag was. The answers was it was on BACKORDERED but a rush had been put on it the warehouse. These were going to be Christmas presents for my twin granddaughters. I felt by ordering 20 days before Christmas should have been plenty of time to receive them. Now I don't know if I will be able to give them as presents since I only have ONE!!!! Not very good communication and all. I definitely should have been told that 1 would be on backorder as soon as I placed the order.


