Marla M.
This company cannot even bother to…
This company cannot even bother to provide a live person to talk to. Their AI person cannot help me and I threw my money away. Usually I stay away from companies who use AI rather than a person.

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NURSING.com (nursing.com) has 36 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Education Services · Washington, District of Columbia
Excellent

Education Services · Colorado Springs, Colorado
Excellent

Education Services · Harrisburg, North Carolina
Excellent

Education Services · Rockville, Maryland
Excellent
Showing 4 reviews with 1 star · Clear filters
Marla M.
This company cannot even bother to provide a live person to talk to. Their AI person cannot help me and I threw my money away. Usually I stay away from companies who use AI rather than a person.
Anne B.
Nursing.com has a good CAT engine, and the questions are good. However, the lecture/education portion is below average. I used nursing.com and too many "Simclex" tests, passing every time. Nursing.com has a 200% money-back guarantee. I submitted a request to honor it and was given a "we need 30 days". 30 days have come and gone. Their own policy states they will issue a refund within 30 days after all requirements have been met. We are now closing in on 45 days. I sent an email reminder last week, but I haven't received a response. Today, I sent every single piece of proof required for the guarantee. I hope they respond, knowing I am waiting. Know going in that their customer service is flimsy at best. There are absolutely no refunds for subscription fees if you didn't cancel your account before the date you would be billed. I wouldn't do business with this organization again.
Lisa D.
Very bad I paid 100.00 then they put my add in a different county I asked 40 times to place my add in the proper county they refused. This is a scam!
Xaviera R.
I signed up for nursing.com and they charged my cc three times in one month. I emailed and did the chat option took 3 hours for a response and they just said maybe you registered under multiple emails and stated issue was resolved. They did not offer a refund or anything. Requested to cancel subscription several times with no reply. DONT SIGN UP WITH NURSING.COM. Poor customer service and when they over charge you they will not refund your money.