Nurse BabesReviews of nursebabes.com

Response from Nurse BabesJan 21, 2026

Hello Maria, We’re very sorry to hear about your experience and understand how frustrating a delayed delivery can be. We would like to clarify that your order was shipped and has been delayed in transit, which unfortunately can happen with international shipments during peak periods. This does not mean the order was never sent. We also want to address the concern about communication: our support team has replied and recently contacted you again, offering an immediate solution to resolve this as quickly as possible, including a free reshipment or an alternative resolution if needed. We are absolutely not a scam, and we take situations like this very seriously. Our goal is for every customer to either receive their order or be fairly resolved. We kindly ask you to check your email (including spam/junk folder) and reply so we can finalize the solution for you right away. Customer satisfaction is important to us, and we are still here and ready to help. Love, Your NurseBabe Fam

Response from Nurse BabesJan 19, 2026

Hello Stephanie, We’re really sorry to hear about your experience — we completely understand how disappointing and frustrating this must have been, especially after such a long wait. You’re absolutely right about the sizing conversion, and we sincerely apologize for the confusion with the labeling and the inconvenience it caused. We’ve reached out to you directly via email so we can help resolve this for you as quickly as possible. Thank you for taking the time to share your feedback — we truly appreciate it and take it seriously. Also, to clarify, the size that you have ordered is size 7 US and not size 7 UK. It is also indicated on the size sticker on your dust bag. Love, Your NurseBabe Fam

Response from Nurse BabesJan 8, 2026

Hello, Joyce! Thank you for sharing your feedback. We’re sorry to hear about your experience and that it didn’t meet your expectations. Regarding shipping, while our operations are based in the U.S., some orders may be fulfilled through international partners, which can affect transit time. This information is outlined in our shipping policy. As for the product odor, this can occasionally occur due to packaging and typically dissipates after airing out. We take customer service concerns seriously and apologize if you felt unsupported. Our team aims to respond to all inquiries as promptly as possible, and we regret any delay you may have experienced. Your feedback is important to us, and we’re continually working to improve both our products and customer support. If you would like further assistance, please contact our support team so we can review your concern. Love, Your NurseBabe Fam

Response from Nurse BabesJan 8, 2026

Hello Nita, We’re sorry to hear about your experience and understand how frustrating this must have been. Our return process does require customers to contact our support team and provide photos so we can properly review refund requests. We apologize if you experienced delays or difficulty reaching us, as that is not the level of service we aim to provide. Please note that once a chargeback is filed, our system is required to pause direct refund processing while the case is handled by the card issuer. That said, we do want to make sure your concern is reviewed appropriately. We encourage you to contact our support team again with your order number so we can look into the matter and assist where possible. Thank you for sharing your feedback—it helps us improve our processes. Love, Your NurseBabe Fam

Response from Nurse BabesDec 29, 2025

Hello Cassie, We’ve since located your order and reviewed the communication with our team, and we’d like to clarify and address your concerns. Our team did respond to your message and provided delivery details from the carrier. According to the tracking information, the package was marked as delivered. We understand your concern regarding mailbox versus porch delivery, and we agree that clearer delivery notes or photo confirmation can be helpful — this feedback has been noted and shared with our team for improvement. We also understand that timing and early-morning messages can add to frustration, and we apologize if it felt like communication was delayed. Our support team is active via email, and we do our best to respond as promptly as possible to every inquiry. If there is still an issue locating the package, we encourage you to continue working with us directly so we can assist further and reach a resolution. We’re committed to ensuring every customer receives their order or appropriate support. Love, Your NurseBabe Fam

Response from Nurse BabesDec 23, 2025

Hello Mandeline, We’re very sorry for the frustration this caused and understand how concerning it is to see an order marked as delivered when it hasn’t arrived. We recently experienced a system issue that incorrectly marked some packages as “delivered” while they were still in transit. Your order was transferred to a local facility and is continuing its delivery process. Our team has responded directly via email. Please be assured that delivery insurance fully covers your order, and if there are any further issues, we will take responsibility and make it right. We sincerely apologize for the delay in communication and appreciate your patience while the package completes delivery. Love, Your NurseBabe Fam

Response from Nurse BabesDec 15, 2025

Hi Nicole, I’m truly sorry for the confusion and frustration this has caused—especially with the mixed delivery updates. I completely understand how upsetting this must feel, and I want to assure you that we are a legitimate business and that your order and payment matter to us. We absolutely want to look into this and make it right as quickly as possible. Please reach out to us directly at [email protected] with your order number and the email used at checkout, or feel free to send us a direct message here. Once we have your order details, we can review the tracking issue and arrange a resolution right away, whether that’s a replacement or a refund. Thank you for bringing this to our attention—we appreciate the opportunity to help and resolve this for you. Love, Your NurseBabe Fam