I had ordered two pairs of shoes, I do not like how they feel on my feet I have emailed five different times I still have not got no answers. Their service sucks. I would never purchase another pair of shoes from there!
Response from Nurse BabesSep 1, 2025
Hello Nicole,
We’re so sorry the shoes weren’t what you expected and for any frustration with communication. 💙 We did reply to your emails and are just waiting for your return package so we can issue your refund. Thank you for your patience—we’ll make sure this gets resolved smoothly for you.
Love,
Your NurseBabe Fam
AM
Andrea M.
Waste of time and money.
I deeply regret not finding these reviews before my purchase. Ridiculous company and an absolute trash product. Horrible customer service.
Response from Nurse BabesSep 4, 2025
Hello Andrea,
We’re truly sorry to hear about your experience. We tried reaching out for your order details so we could look into this further, but unfortunately, we haven’t received them. Please feel free to share your order number with us anytime so we can assist you directly and make things right.
Love,
Your NurseBabe Fam
BR
billie R.
Not the best
Not the best! Wore my shoes after waiting forever, did a over 10 hour shift and my feet hurt more then my worn out shoes. My feet moved in them WAY to much, no real way of tightening them. Paid 85 bucks for these and I did NOT like them
Response from Nurse BabesSep 4, 2025
Hello Billie,
We’re sorry to hear the shoes didn’t meet your expectations. We truly appreciate your feedback and will keep it in mind as we continue improving.
Love,
Your NurseBabe Fam
BW
Bonnie W.
The absolute worst customer service
The absolute worst customer service. 8 emails and no answers. I did not receive my order and cannot get anyone to look into it let alone replace my order. Too bad you can't get in touch with the owners of this company. They might be interested to know how their customer service is driving potential customers away.
Response from Nurse BabesSep 2, 2025
Hi Bonnie, we’re so sorry for the frustration you experienced earlier. We did respond to your emails and worked to get this resolved as quickly as possible. We’re glad to see your replacement has since been delivered and that you reached out to let us know you received it. We truly appreciate your patience and feedback—it helps us improve.
Love,
Your NurseBabe Fam
DW
Danelle W.
DO NOT ORDER FROM NURSE BABE
I don’t usually write reviews, but I had such a terrible experience with Nurse Babe shoes that I feel obligated to warn others.
First, shipping took forever — no updates, no tracking info, but somehow I got spammed with over a dozen promotional texts and ads during the wait. When the shoes finally arrived, they were nothing like the photos. The soles were stiff as boards, completely lacking any cushioning, and definitely not suitable for anyone with foot pain. I specifically bought them because I have plantar fasciitis, and these made it worse.
I measured my feet and ordered based on their size chart, but the shoes were still too small. When I contacted customer service, I got an insulting and completely unhelpful response. Not only was I denied a full refund, I had to pay additional fees just to return them.
Save yourself the frustration — do not order from Nurse Babe. Poor quality, misleading advertising, and the worst customer service I’ve dealt with in a long time.
Response from Nurse BabesJan 21, 2026
Hello Danelle,
Thank you for taking the time to share your experience. We’re truly sorry to hear that you were dissatisfied, and we appreciate the opportunity to clarify the situation for transparency.
According to our records, your order was placed on July 5, 2025 and successfully delivered on July 15, 2025, which is within our stated delivery timeframe. Throughout this period, our customer support team responded to your emails promptly and provided clear instructions for the return process when you reached out.
We did receive your return request, and once the returned item arrived at our facility, a refund was processed on July 23, 2025, in accordance with our return policy. Unfortunately, after providing the return instructions, we did not receive further communication from you until the return was completed.
Regarding sizing and comfort, we understand that footwear can fit differently depending on individual foot shape and condition, and we regret that the product did not meet your expectations. While many customers find relief using our shoes, results can vary, and we always encourage customers to review our detailed sizing guide and return policy before purchasing.
We take all feedback seriously and are continuously working to improve our products, communication, and customer experience. If you have any unresolved concerns or would like further assistance, we encourage you to contact our support team directly so we can assist you further.
Love,
Your NurseBabe Fam
MS
Martha Sisk M.
My order didn't get delivered don't…
My order didn't get delivered don't order from them won't replace them or refund me my money
Response from Nurse BabesSep 8, 2025
Hi Martha, we weren’t able to find any order under your name or details provided. Please send us your order information so we can look into this further and assist you right away.
Love,
Your NurseBabe Fam
LG
Linda G.
All I can do is laugh at what a…
Not a good experience , customer service did reach out asking me to remove my review . I’ll just say I will Never order these shoes again ! Not a quality product ! Good luck !
CA
C.A.
Ordered on 15th June not received by 3rd July
Ordered on 15th June, still not received (3rd July). Customer support practically nonexistent. Says no refunds until received. Yet the shoes are stuck at one place in transit for over a week. Avoid at all costs.
Response from Nurse BabesAug 27, 2025
Hello Cynthia,
Thank you for taking the time in giving us a review.
Upon checking, your package has been successfully delivered as of August 26, 2025.
Should you require a proof of delivery kindly reach out to us via email and we'd be more than happy to assist you.
I apologize for the delay as it is beyond our control.
Thank you for your patience and understanding.
Love,
Your NurseBabe Fam
