Hersh L.
SCAMMERS! PLEASE RUN RUN RUN!
Should have checked these reviews before ever ordering from them. They very sneakily just put you on their auto ship program. All you were trying to do were add items to your basket to maybe remove a couple later after some comparisons. Next thing you know, you have started receiving products that you didn't order and a nice hefty charge on your credit card bill. On their website; its clearly mentioned "Return Policy for Auto-Ship Deliveries Adaptive Health LLC retains a 30-Day Satisfaction guarantee on all Nugenix auto-ship products. If you, the buyer, are unhappy with the product for any reason - even if you've used the full supply of the supplement - you can return the empty bottle for a full refund of the purchase price including shipping and processing. To obtain your refund, you must do the following: Call us at 1-855-714-3234. You will be given a Return Merchandise Authorization (RMA) number. To receive your refund, you must postmark your return within 30 days of purchase. Be sure to clearly write the return merchandise authorization (RMA) number on the outside of the box. Our shipping department is NOT allowed to accept any packages without an RMA number. You must pay for return shipping." So now I went through the hassle of paying for the return shipping (Factor in the time wasted, factor in the gas wasted). Next thing I know, I am getting refunded only $ 29.99 out of $ 75 total? WTF! Why a partial refund? So I call the customer service and talk to a guy named Victor. Extremely rude, argumentative, ready to fight, unable to explain the partial refund.....Wow! What have I gotten myself into? Lesson learnt! Please stay away from these scammers. Please read trustpilot reviews before engaging with any business. I learnt my lesson the hard way; please don't make the same mistake as me.