Shernette K.
Person I spoke with was awesome
Person I spoke with was awesome. She didn’t hesitate to help me and got it done in a timely manner.

At NOW Insurance, we don’t just simplify insurance, we elevate the experience!We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.Insurance made simple. Service you can trust!
Now Insurance Services Inc. (nowinsurance.com) has 204 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Shernette K.
Person I spoke with was awesome. She didn’t hesitate to help me and got it done in a timely manner.
LENIDE
User friendly website
Lisbet
I had a great experience with this company! Their customer service was excellent, and the way they handled my situation was amazing. They were professional, helpful, and truly took care of my concerns. I highly recommend them!
Keona
NOW Insurance has been an amazing insurance vendor and has outstanding service, pricing, and customer service! Highly Recommend
Deborah F.
The rates are excellent. I've never had an insurance base their rates on where I work and on what I want to be covered. So far so good!!
Stephany
charged me without my approval
Response from Now Insurance Services Inc.Aug 27, 2026
Stephany, We're sorry your experience didn't meet your expectations. Our goal is to help ensure continuous coverage through the renewal process, and we do send email notifications in advance to make the renewal as smooth and transparent as possible. This is due to the type of policy form being claims made. We do also agree to this during the initial purchase of your policy. We truly appreciate the feedback because we are always looking to optimize our product, we don't take that for granted. If there's anything we could have done to improve your renewal experience, we'd welcome the opportunity to discuss your concerns and work toward a more positive experience. NOW Insurance
Stac G.
Very easy to sign up!
Maritza
Es muy importante constar con este servicio