Now Insurance Services Inc.Reviews of nowinsurance.com

4.7204 reviews
Insurance

Now Insurance Services Inc.

About Now Insurance Services

At NOW Insurance, we don’t just simplify insurance, we elevate the experience!We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.Insurance made simple. Service you can trust!

Now Insurance Services Inc. (nowinsurance.com) has 204 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: Now Insurance Services, nowinsurance.com
Website: nowinsurance.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 4% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Now Insurance Services

Now Insurance Services Inc. (nowinsurance.com) has 204 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: Now Insurance Services, nowinsurance.com
Website: nowinsurance.com
Category: Insurance
Listed on Five Star Index: 2026

Monique B.

Sep 15, 2026

Systems not working ?

Hi , I had to change my method of payment to renew. I was on auto pay renewal . The process had taken multiple on line attempts , calls, call backs . Online systems does not enable a customer access to add the new card ,remove another card on file ? A seamlessly 2 min transaction was a inconvience time waster ? Going fwd do I not sign up for auto renewal . Kindly ,this is not a criticism only feedback . Thank you

Response from Now Insurance Services Inc.Sep 17, 2026

Monique, We're sorry to hear that your experience didn't meet your expectations. We truly appreciate you taking the time to share your feedback, as we're always looking for ways to improve and optimize our products and services. We don't take your feedback for granted. I took a look at our system, and at this time, the user portal appears to be functioning as expected. However, if you continue to experience any issues, please don't hesitate to report them so our team can investigate and address them. Regarding auto-renewal, our goal is to help ensure continuous coverage and avoid any unintended lapse in coverage. We also send email notifications in advance of the renewal to help make the process as smooth and transparent as possible. Because your policy is written on a claims-made form, maintaining continuous coverage can be particularly important. Auto-renewal is also agreed to during the initial purchase of the policy. If you choose not to renew, action is required from the insured to opt out of the renewal process, even if that simply means responding to our renewal reminders and requesting that the renewal be stopped. If there's anything we could have done differently to improve your renewal or user portal experience, we'd welcome the opportunity to discuss your concerns and work toward a more positive experience. NOW Insurance

Now Insurance Services reviews

204 approved reviews, newest moderated first

Carol
Sep 15, 2026
Easy process and cost-effective
Easy process and cost-effective
Monique B.
Sep 15, 2026
Systems not working ?
Hi , I had to change my method of payment to renew. I was on auto pay renewal . The process had taken multiple on line attempts , calls, call backs . Online systems does not enable a customer access to add the new card ,remove another card on file ? A seamlessly 2 min transaction was a inconvience time waster ? Going fwd do I not sign up for auto renewal . Kindly ,this is not a criticism only feedback . Thank you
Response from Now Insurance Services Inc.Sep 17, 2026
Monique, We're sorry to hear that your experience didn't meet your expectations. We truly appreciate you taking the time to share your feedback, as we're always looking for ways to improve and optimize our products and services. We don't take your feedback for granted. I took a look at our system, and at this time, the user portal appears to be functioning as expected. However, if you continue to experience any issues, please don't hesitate to report them so our team can investigate and address them. Regarding auto-renewal, our goal is to help ensure continuous coverage and avoid any unintended lapse in coverage. We also send email notifications in advance of the renewal to help make the process as smooth and transparent as possible. Because your policy is written on a claims-made form, maintaining continuous coverage can be particularly important. Auto-renewal is also agreed to during the initial purchase of the policy. If you choose not to renew, action is required from the insured to opt out of the renewal process, even if that simply means responding to our renewal reminders and requesting that the renewal be stopped. If there's anything we could have done differently to improve your renewal or user portal experience, we'd welcome the opportunity to discuss your concerns and work toward a more positive experience. NOW Insurance
Lazara
Sep 14, 2026
Mi experiencia es súper buena un trato…
Mi experiencia es súper buena un trato especial son los mejores felicitaciones
Sandra
Sep 13, 2026
Thankful
I am very happy with the service I received from Now insurance. The agent was very helpful with helping me solve my issue.
Nickiesha B.
Sep 12, 2026
Very quick and easy
Very quick and easy
Alice
Sep 12, 2026
It smart job.was easy to reconnect with you after…
It was easy to reconnect with you after a couple of hours and proceed with my application process on the phone.
Marelis
Sep 11, 2026
Very easy to contact and excellent…
Very easy to contact and excellent services
asia
Sep 11, 2026
CONVIENT PRICE AND FAST
CONVIENT PRICE

Now Insurance Services Inc.Reviews of nowinsurance.com

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Easy process and cost-effective

Systems not working ?

Mi experiencia es súper buena un trato…

Thankful

Very quick and easy

It smart job.was easy to reconnect with you after…

Very easy to contact and excellent…

CONVIENT PRICE AND FAST

About Now Insurance Services

About these reviews

More in Insurance

CINCO Auto Insurance

Navigate Medicare

medicarequick.com

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Now Insurance Services reviews

Easy process and cost-effective

Systems not working ?

Mi experiencia es súper buena un trato…

Thankful

Very quick and easy

It smart job.was easy to reconnect with you after…

Very easy to contact and excellent…

CONVIENT PRICE AND FAST