David A.
They ruined a sale to a new client
After using them for several years, they screwed me over. After the whole pandemic and our inability to work due to our focus being in federal, state, local government, and education sectors, we finally landed a major sale. I had been assured, all along, that Now would fund me for equipment needed for a project with a valid client PO or government contract. Well... needless to say - They LIED! Now they insist that this was never the case and that the client must sign off on the equipment and any services having been provided and in service. I have now lost a client that was an open door to much more business in that sector. And, to top it all off, now when I send an email to Support, it bounces back as being an invalid email address. None of the reps or support staff return my calls. I am beside myself. I very rarely write a negative review, but this one I had to write. I hope none of you experience that same with Now Corp.
Response from NOW CorpDec 11, 2020
David, thank you for sharing your feedback, and we are glad you were able to connect with our VP of Client Development to express your concerns and share your suggestions. We are sorry your experience didn’t match your expectations, and we’ll do better in the future to communicate our service offerings, which unfortunately do not include PO Financing at this time.