Rick W.
Professional, accurate and upfront service
I was actively researching vehicle warranty companies. After Nova came up on a couple of ‘best of’ searches I contacted them. Kevin Parker called me back and left an accurate voice mail and a text message that were ‘hey, this is who we are, we can answer your questions and take care of the issue’ type of responses. This told me the were ethical above board. When I called back, they called by my first name right away. I didn’t have to explain everything - all the details of my vehicle. We talked about what type or level of coverage I wanted and he gave me a price. BAM - the cat was out of the bag. So many other companies I’d talked to were disorganized, only had one coverage plan, or weren’t up front with their prices. I look forward to receiving the policy to review and continuing to do business with Nova.