Nova WarrantyReviews of novawarranty.com

I just wanted to share my experience working with Tom Brooks on my car warranty. As a single mom, I was really nervous about diving into something like this, but he made it so easy for me. He was kind, patient, and genuinely cared about helping me understand everything. He never once tried to pressure me into anything, which was such a relief. Tom took the time to walk me through the entire process step by step, answering all my questions along the way. It’s rare to find someone who truly puts their customers first. I can’t thank him enough for making something that felt overwhelming so manageable. If you’re looking for a company with people who are honest, caring, and willing to go the extra mile, Tom and Nova Warranty are a great choice. Thanks again, Tom—you made a big difference for me!

KEVIN WAS VERY COURTEOUS,PLEASANT, AND, MOST OF ALL, HAD THE KNOWLEDGE TO ANSWER ANY QUESTIONS I MAY HAVE HAD. HAVING RETIRED FROM A MAJOR AUTOMOBILE CO. WAS VERY IMPORTANT TO ME. I AM, LOOKING FORWARD TO BEING COVERED BY YOUR PLAN.

THANKS TO BROOKE AND NOVA, I'M SATISFIED WITH MY PURCHASE OF MY WARRANTY.SHE WALKED ME THRU EVERYTHING SO I WOULD UNDERSTAND HOW IT WORKS.GOOD JOB BROOKE!

After a minor miscommunication, Nova rep really stepped up to get everything straightened out. I have not used the service yet, but so far Nova's customer service is very attentive and concerned about their customers

Lucas used quite a bit Courtesy and patience throughout the whole conversation

Tom was very helpful. Tom worked with me though my doubts and fears of a Car Warranty. . Tom helped to insure me that Nova was the best option and honest company. I trust what he has told me and been very helpful through the whole process.

Had discovered the well regarded company while researching auto service plans. Hooked up with Kevin Parker when I filled out an online quote application. Kevin confirmed much of what I read up about Nova's products and provided many details question about which I had. Very personable and knowledgable even about the Porsche equivalents. Very helpful and made my decision easy to trust Nova.

Positive reviews on line steered us towards Nova. Tom Brooks did a great job working to meet my needs. As seniors we don’t drive much and Tom worked to get us an equitable price.