NovartisReviews of novartis.com

Customer Service for the Novartis patient is a joke in my opinion. I started Cosentyx in March of 24'. At this point it's now June 24', the only thing the company has right with me is my name and address and phone. Everything else fails with their customer service. I ordered medication on June 5th, was told it was processed and would be shipping on the 13th so I could inject on the 14th. Never happened. I never got my tracking and called on the 13th just to hear the automated system say that I had no shipments or prescriptions at this time. Never got a call or message saying they would not be shipping my medication. I call on the 14th just to find out that nothing has shipped and somehow my doctor that I have been with since day one of my diagnosis , their information is no longer in their system. They show that I changed doctors!! I am like why would I change doctors? I never have changed doctors. So in short the rep tells me that I have to contact my doctor to put in an application and prescription AGAIN!!! A joke when it comes to their call center reps being on the same page. I have worked in IT for over 30 years. I know what DATABASE are! I know how records and fields work, in a spreadsheet and a DB. I feel I am being played with and I am sick with Severe Plaque Psoriasis. As I suffer, I feel I am just a money maker for them and they dont have any compassion or even care that everytime I place an order, I have to do this prescription request to my doctor and contact my doctor every time I try to place an order. I shouldn't have to contact my doctor every time I place an order for medication because Novartis cant get their system right. I never had issues like this with my other medicine provider. I get anxiety knowing that when I call Novartis I will not be helped, the customer rep will not have my prescription, they will not have the paper work straight and I will not get my medication on the first call. I'm just disgusted as a sickly person that a trillion dollar company can't simply take better care of their patient information and streamline their process for patients to order medication.

My husband just had heart surgery and have been trying to get his medication for three weeks. Every time we call they keep saying they do not have his documents. The document were sent over by the hospital, UPS and the nurse. This company will kill you if you are waiting for medication. Do not use them !!!

In farmacia acquisto il Voltaren emugel 2%. La farmacista mi chiede se voglio la confezione grande e me la mostra. Accetto, pago e me la porto a casa. La apro e scopro che la scatola è, senza che ve ne sia una reale necessità, il 30% più lunga rispetto al tubo contenente il medicinale. Ovviamente chi la compra si aspetta che il tubo interno sia più o meno speculare alla scatola, e invece no. I geni del marketing, i signori della fuffa e della mistificazione si sono guadagnati lo stipendio. Nulla di illegale per carità, i 100 grammi ci sono tutti, ma non si capisce perché aumentare inutilmente le dimensioni della scatola a discapito di costi di stoccaggio e trasporto se non per ingannare l'occhio di chi acquista. Come se le case farmaceutiche non avessero abbastanza profitti.

Despite all the challenges the World was introduced during Russia's invasion of Ukraine - Novartis will be forever remembered for its decision to continue doing business.

La Novartis produce tra i moltissimi altri farmaci anche il Voltaren. Per pubblicizzare il preparato in tv, non si sa bene il perché, hanno costruito una storia strana di una famiglia mista, il padre e la madre sono bianchi ma il figlio è scuro... forse avendo il mal di schiena non ha potuto adempiere al dovere coniugale e la moglie ha risolto diversamente? Ecco, un messaggio subliminale: se non ti curi col Voltaren sarai becco. Povera Italia. Come sei finita male!