NovaPadsReviews of novapads.com

I was pleased with the product, but soon discovered they are charging me $98 monthly for a service I didn't request, and now I can't find any contact information to cancel it.

First off I am not complaining about paying $50 for one pee pad because it works fairly well what I am complaining about is they enrolled me in something that I did not authorize and charged me 59.99 per month for 4 months which comes to $239.96 plus the 49. 50 I paid for the one pee pad. When I finally got in touch with support they agreed to refund me $180 which I do not agree with but she said that was the maximum they could offer me so just beware folks make sure if you order anything from there that you make it clear that all you are paying for is what you order.

My 79 yr old mother ordered these pads for our emotional support dogs and they SUCK!!! Dogs still pee off the pad onto the carpet. And THEN come to find out they have a fine print agreement at the bottom of the payment page that will automatically sign you up for a 20 day free VIP membership trial when your payment gets processed without the option of declining the offer so now my mom is bilked out of $120 of her bills money while on a SS fixed income. What a great company, NOT!!!!!!!

I ordered the pee pads for my dog. It never arrived. They refused to offer a refund, and charged me a 2nd time after my 1st order never arrived. Scam website

Un scandale. Promesse de m'envoyer le matelas avant mes vacances et depuis aucunes nouvelles, cela ne sert à rien de leur écrire, ils ne répondent pas...

I paid 150 dollars for 2 pee pads and my puppy avoids them and then they stole another 88 dollars out of my bank account on the 20th of July which I had to ring my bank to cancel my card and apply for a new one. They are a bunch of thieves They also give u false information on there website about there pee pad and I think the people who give there reviews on them are also in on it that is just my opinion

None of my dogs use it. I ordered pheromone spray and got calming spray. Also they keep trying to charge me for something I have no idea what. I didn't sign up for any kind of subscription. They've tried 2 times to charge me for whatever in the last 3 weeks or so. No response to my email complaints. Very disappointed in these products and company.

I have been charged $59.99 for something I did not order and have no idea why this company has charged me anything anyway!!! I've sent an email about this problem and to date, no response from them at all.