Ehab
The application is vary bad
The application is vary bad Every time you can't login easily Need username and password So bad
Response from Novakid MENASep 6, 2024
Hello Ehab! Thank you for your feedback. We understand that logging in might feel inconvenient at times. However, having a password in place is crucial for your security, as your personal account contains video recordings of your child’s lessons and other private information. These are standard security measures for online platforms, and we regret if this has caused any frustration. Our goal is to ensure your experience is both secure and enjoyable. If you need assistance with login, feel free to contact our Customer care service, we’re happy to help! Best regards, Badr K., Director of Novakid ARAB.