Nova Credit Reviews | Read Customer Reviews of novacredit.com

Nova CreditReviews of novacredit.com

3.6166 reviews
Credit & Debt Services
San Francisco

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Nova Credit

About Nova Credit

Nova Credit helps people access financial services by providing lenders with a more complete picture of their financial health. We do this through three main solutions: Cash Atlas™, which analyzes bank account data to show your financial responsibility; Income Navigator, which quickly verifies your income; and Credit Passport®, which brings your international credit history to a new country. Our technology helps banks, credit card companies, property managers, and phone carriers say "yes" more often to people who might otherwise be overlooked by traditional credit systems, especially newcomers to a country and those with limited credit history.

Nova Credit (novacredit.com) has 166 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: novacredit.com
Website: novacredit.com
Category: Credit & Debt Services
Location: San Francisco
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nova Credit reviews

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Darren W.
Oct 26, 2021
Really frustrated/ waste of my time
Really frustrated. Did not work at all. You try to register at novacredit, it asks you basic questions about if you have a SSN / are you in US? But never asks about your other credit history in your country. Instead it gives you a list of credit cards associated with Nova (American Express) you might qualify for. It sends you to their webpage, and at NO POINT...did they ever ask me about my background credit history from Canada, even though I clicked "Foreign Credit History" earlier It says "Thank you for the submission, well let you know if you've been approved" So it's no wonder I got declined. Really absurd system.
Response from Nova CreditOct 27, 2021
Hi Darren, Jordan here with the Nova Credit team. Thank you, for providing your feedback on your experience. We value our consumer's voices and strive to make changes to ensure the best experience possible. I have sent you an email with hopes that we can work towards changing your experience around. I looking forward to hearing from you and the opportunity to provide you with a better outcome. Best, Jordan
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Joe G.
Sep 10, 2021
Didn't do anything for me
Didn't do anything for me. Have perfect credit back in UK. Tried to sign up through them with Amex: declined. Didn't ask for any of my UK details. It probably works for some people, but was a waste of time for me.
Response from Nova CreditSep 15, 2021
Hi Joe, Jordan here with the Nova Credit team. Thank you for providing your feedback as we are always striving to improve our consumer experience and journey. With that being said, I would like to explore your experience and the potential to see if there is anything that can be done to change your outcome. When you applied through our website for an American Express card did you happen to click the check box "I don't have credit in the U.S."? Looking forward to hearing back from you. Best, Jordan
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Martha T.
Apr 18, 2021
Didn’t work for me
Didn’t work for me. I moved to US with a job offer and good income and couldn’t get any credit card that is offered even when the advertisement states that they help immigrants coming to US with lack of credit. Useless if you are coming from Mexico. Had credit in MX for over 20 years and couldn’t get any from Nova. Disappointed.
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Sayem S.
Apr 16, 2021
Not getting my score every time getting…
Not getting my score every time getting error.server down
Response from Nova CreditMay 5, 2021
Hi Sayem, thank you for sharing this experience. I'd love to try and help if I can. Please send us an email at [email protected] and we will do our best to resolve this issue. Thank you!
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Jordan F.
Apr 16, 2021
doesnt work
The US bank that requested my Canadian credit report didint receive it and denied my application for that reason.
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KathrynAdamson
Apr 16, 2021
I was applying for an American Express…
I was applying for an American Express US card using Nova Credit as a service to pull my Canadian credit for this application. Nova Credit did this but has triggered something with the US credit bureaus i.e.Experian and TransUnion USA that now shows my Canadian Social Insurance # as a US Social Security # belonging to someone decreased which now is red flagged as fraudulent. I have spent all week trying to repair this with no success. I can no longer apply for credit in the USA and American Express has stopped my application because I need to remove my SIN from showing as a US Social Security # and no one knows how to do this. You caused this please fix it. Until that time I can not establish USA credit. Please I need your help
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J. Angel Diosdado D.
Apr 16, 2021
I'd give them 0 stars...
I'd give them 0 stars... This is a useless service, if you're coming from Mexico
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Scott M.
Apr 16, 2021
I used this,service to obtain a US …
I used this,service to obtain a US American express card. A card was issued as I have a great credit rating in Canada. Subsequently American express. Cancelled the card for no apparent reason . And followed up with requests for income statements and tax returns from Canada. I had assumed that this,service would have prevented that hassle.
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