Ashlie L.
August Purchase still not shipped
Sadly, I am unable to speak on the items I have purchased due to the fact that I have yet to receive an email that they have been shipped. As a small business owner myself, I understand that when a business is highly demanded it can take time, but I purchased over $100 worth in August. The website does state 5-30 BUSINESS days, which I was more than happy to wait. I reached out after those 30 days and received an email back two days later, stating it would be shipped out soon, but no actual time frame on when and that was over a week ago. The products look amazing and it's 100% my style, but I am very dissatisfied with my first order (again not the products, can't speak on them) considering the amount spent. I am to the point where I feel I should request a refund, knowing I will receive that before my order, which makes me super sad. I do really encourage people to purchase from this site, as their products are so cool, but only if you're willing to wait 2+ months. This is just my personal experience, obviously, and I wish I could give a better review, but this whole process has not been ideal as the items purchased were specially for events that have passed/are coming up and the month has 9 days left. Unfortunately, I do not see myself purchasing again unless I do so months in advance.
Response from Not Your Average BabeOct 23, 2023
Hi Ashlie! We're so sorry to hear you're having a bad experience with us. Waiting 2 months for products is not cool.. we understand why you'd be upset and we apologize about this. We're working everyday to get thousands of orders out.. Halloween time is our busiest time of year and as much as we always try to be on top of this, we run into problems.. staffing issues etc. We recently started a rush processing option, and going forward all new items are ready to ship.. so we don't run into this problem again. One of our ghouls will reach out today and come to a resolution in your favor!



