Top Fashion jewelry online store. At NorthWrist we're all about the details. From leather wrap bracelets to quality statement rings. EXCLUSIVELY FOR HIM
Northwrist (northwrist.com) has 483 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
northwrist.com
Website
northwrist.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
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The company replied to 70% of reviews.
Latest
Most recent review: July 2023.
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I ordered a ring at the end of August, after a couple of days I received an email saying I would receive it in 15 days. After 20 days I opened a complain and I was told that the shipping was due in 45 days.
Apart from the fact that they lied in the first mail, 45 days have passed without receiving the ring. I asked for the money back but of course they haven’t answers that.
Response from NorthwristNov 5, 2019
Hi Laura,
Firstly, we'd like to offer our sincerest apologies for any inconvenience we may have caused you. We want to tell you that we take customer feedback very seriously. We are already working on rectifying this. Meanwhile, a staff member sent you an email. Kindly check your JUNK or SPAM folder.
AF
A F.
Scam
Scam
These guys are all cosmetic online. They are absolutely disgusting when it comes to customer service or getting a REFUND on an item that never arrived! Their reply bellow is just for their online presents as they emailed back stating that they would contact the courier and get a reply in 2-3 days. It has been Oct 9th and no reply. Order was originally made on 03/09 and it is now two months later.
AVOID these lazy scamers.
RK
Rafael K M.
Terrible, they charge, but dont delivery. See some other similar comments.
So far all good! Easy process to buy, good offers and nice options...already paid, now just waiting for the product, looks amazing!
To add...they send an email asking to reply and saying if you reply you will get a discount...but the email doesnt work...lets see if i receive on time...
So, after one month I received. I see in the invoice that actualy cost usd4,90 but they charged usd14,90 online. Additional to that, I had to pay another usd7,50 to collect from post office, they didnt delivery in my place as agreed. The product is ok. Quality is poor, but have to accept for the price. Size is super big, like two fingers large, so might be super big in your fist, I will not be able to wear.
Additional information after 23 days I ordered. They charge immediately and confirm immediately. But after a few days they inform that your order will take 15 to 18 working days, nothing much to do from there, and is their policy that would be good to read all the terms and conditions before buying. After that, still delay, so they really give the 5% discount.
But, still, they are asking to wait for 32 days to receive an update when I will receive my order. No date to receive still.The product comes from China, only in China, got stuck in 16 different places before leaving the country. I asked to cancel my order as I dont want to wait that much, you can find exactly the same product, much better price and in one or two days, available in Amazon.com, but unfortunately I just found this later.
Be very careful with this company, not recommend at all.
Response from NorthwristAug 28, 2019
Hi Rafael,
We apologize for the inconvenience. Upon checking here, your ordered items are currently in transit. Rest assured you will receive it. Don't worry we will keep you updated by email and SMS about the latest status of your parcel.
Have a great day!
BL
Barry L.
Took weeks to get the bracelet and now…
Took weeks to get the bracelet and now it is too small. I was not given the option of size.
Response from NorthwristAug 8, 2019
Hi, Barry!
Sorry for the delay you've experienced and that you weren't satisfied with your bracelet. We do hope we can still assist you with your concern. Kindly check the email we sent to you with reference number 2573017. Thank you and we do hope for your cooperation.
CH
Chad
Never received one of my items
Never received one of my items. They offered my 10% discount for my trouble. The ring I did receive flaked after my first shower. Poor quality crap and bad customer service. Dont buy this garbage.
Response from NorthwristAug 8, 2019
Hello, Chad!
We apologize if our items didn't meet your expectations and you weren't satisfied with it. We hope to make it up to you if there is anything else we can assist you. Do tell by replying on the private message we sent you. Thanks!
AL
Alex L.
Useless
Useless! Have been waiting on an order for 3months. When in contact they repeat themselves. I’d prefer to wear nothing than rep this shiteeee
AM
Alex M.
It takes forever and I have no response…
It takes forever and I have no response about this issue
Response from NorthwristAug 8, 2019
Hello, Alex!
Apologies for the delay and inconvenience you've experienced with the delay of your parcel. We hope that we were able to assist you accordingly and that it was a lot of help on your end. Again, we would like to apologize for all the troubles. Have a nice day!
HL
Hert LeBlanc C.
30 days ago I placed an order and did…
30 days ago I placed an order and did not receive anything yet. Not impressed at all with this ... no news from no one. Was I taken for a ride?
Response from NorthwristAug 8, 2019
Hi, Harvey!
We apologize for the very late response. We also apologize for the delay you've encountered and that we weren't able to assist you on time. We'd like to make it up to you. If you could check your inbox for the private message we sent you. Thank you!