NorthwristReviews of northwrist.com

Purchased two bracelets online. Received several weeks later. Each good quality. Unfortunately both wrong size. Numerous emails sent. Looking for assistance regarding return. Auto generated email received. Indicated Company would contact soon. Never heard back. Very disappointed. Wouldn't recommend Company. Be cautious when considering purchasing items.

Just a total lack of respect to the customer.

I ordered a pendant for $30 on February 22 and as of April 12 I still haven’t received it. Customer service response to the delays when I complain seem to be quick and positive but I consistently get no results and have gone months at this point just trying to receive what I ordered. Very disappointed.

Their customer service is good...takes ages for the product to arrive though mind you. Their product is absolute low grade garbage . Bought 3 rings off these guys; one was a brushed black titanium ring....the brushed back wore off the palm side of the finger in.....about an hour. The upper edge had silver shining through the black in about the same length of time...in that time I was on my iPad or making a coffee I.e nothing that one would except to cause a ring to degrade like it had. The second was also a different shaped ring..yep same thing . The third ring...looked great on their website...arrive looking like cheap chrome. I did email them and told them that their product was junk and would right a review on Facebook where I originally seen their product...guess what? For some reason I can’t write any comments on their page....wonder if that’s a reason why you don’t see negative reviews on their Facebook page

It's been a month and my order still hasn't shipped. Hardly what I'd call great customer service. They offered me a discount on my next order. At this rate I'm unlikely to order again so I asked about a discount on this order. They ignored my email.

I haven’t received my order and it’s been nearly a month

Scam site people!!! I paid 4 a bracelet 3 weeks ago via PayPal and never got a tracking #!!👎🏽 No refund No bracelet. Keep getting generic emails that they will look into it but nothing has been done! I'm out $33.05. ROBBED!!! Don't give them ur money!!! SCAM

Same thing happened to me as a few other writing reviews. This guys are horrible and my package never came through. Never received it. When I contacted them their explanation was that "it reach country of orgin" washing their hands, and that I should contact the postal office. NW provided me with a tracking number, and I used it on the US postal site to track, get this , it wasn't valid. Contacted them again with screenshots and they gave me another number, which again, was not valid. And this guys had the nerve to tell me I need to go to the PS so I can figure out where a product that I paid in full, 2 months earlier was. If you reading this DON'T BUY FROM THIS GUYS! I know they are going to reply with, sorry, this and that, but the bottom line is that they took my money and I never got the bracelet. NW if you reading this, order number below and I can forward the emails....GIVE ME MY MONEY BACK!