Northwest Registered AgentReviews of northwestregisteredagent.com

UPDATE: Northwest Registered Agent replied that "the processing time... does not refer to how long the state takes... nor is the additional cost a state fee." This is true, which means "$39 plus state fees" is indeed a LIE. Moreover, their purchase page clearly displayed "State fees" as $520 for 5-day, $555 for 3-day, and $595 for 1-day. Those are LIES. HOWEVER, those lies have been removed from the current storefront. I don't know why they changed it, but now the state fee for MA is correct ($520 for everybody, 1-day processing by MA). The Internet Archive has the old webpage, but unfortunately it wasn't captured correctly, so I cannot prove that it used to display three tiers of "state fees." The reader will have to take my word for it. However, because the evidence that they HAD LIED is now gone, I will change the title of this review to reflect that customers should check the state fees themselves. The fees can be easily checked on each state's website, even if you still want Northwest to file the papers for you. ORIGINAL REVIEW: I almost used Northwest Registered Agent to start my first LLC. It was only $39 "plus state fees," so I thought I could learn from seeing it done right. They listed the "state fees" as $520 for 5-day processing, $555 for 3-day, and $595 for 1-day. THAT'S THE LIE. The actual Massachusetts state fee is $520, and it's 1-day processing for everyone! Any extra above that is NOT a state fee, it's pure profit for Northwest Registered Agent to do nothing and just sit on your application for 3-5 extra days. Sure, ZenBusiness and others have the same scummy business nodel, but they don't LIE about what they're doing. LYING turns this from scummy to scammy. LYING means that I wouldn't trust any of their positive reviews, either.

I was not impressed with their virtual office service, so I canceled it after just one month. It was WAY more of a hassle than I anticipated for my new small business. They take days to get back to you via email (or you can call and leave a voicemail because they never answer their phone), and my inquiries were never really answered to my satisfaction. The real kicker? After you cancel your service, they do indeed hold any documents you get in the mail after that hostage! You have to pay $50 to view them (the monthly office service is only $40). I've already updated my business address on all my registrations and submitted mail forwarding the day I ended service with them, so pretty disappointed.

Did not inform me of the extra charges and wont refund me for it and so i LOST A LOT OF MONEY!!!

I spoke to a registered agent they said they will help me file my late annual reports I signed up and everything I was happy not this morning they said they can’t help me with that. They told me to call up Secretary of State, And pretty much do it myself. I very disappointed. oh by the way it take 7 -14 days to get you money back what a waste of time. Imagine what else they will mis inform you on.

This service blows. They claim to file your LLC but as far as I can tell, they did absolutely nothing. No articles of organization, no LLC filed within state... Just a lot of empty promises and a waste of $135.00. Read the reviews and stay away; this business is a worthless scam.

I do not use this company. Even after you discontinue using them they will open your mail and upload it to their site trying to get you to pay to look at your mail. For my safety I told them I was recording just like they record on the phone and they said they cannot talk to me any longer. They do not wish to resolve any issues. Do not use this company at all.

After paying $145, they have done 0, nothing but send form letters requesting info I have already sent several times. Obviously, they are not reading their emails. Around and around, spending my valuable time and money. Registered Agents are a nightmare. Most ppl will not be smirking where they land in the other plane. I have sent them a Cancel email...if they reply. Their directions to cancel on our acct is a lie. I'll update if I get scammed or my Refund. Update: 2/14/24 Called again. Can't Login. my PW does Not work. Nor do they send a Reset Link even tho the site states it sent one, making it impossible to Cancel. 2/27/24 Update. Thanks Mike for getting my refund of 137.81.

I used this company years ago to start an LLC elsewhere and came back to start one for a new project. This has been disappointing and the service has definitely slipped from when I started the previous company. First, the marketing still claims of a simple price, but this isn't the case. Initial comparison makes it look like the cheaper of the big RA and LLC formation options, but they duped me. What I got was initial documents and... nothing. No LLC registered in the state. I email them for an update and they claim I didn't hire them for this. That will be an extra $250 on top of the $135 already paid. On top of this, I reviewed the forms to see if I could salvage and just file them myself and they are not up to standard. Type is over lines, my business name isn't centered on things, etc. Requested a refund.