Northwest Registered AgentReviews of northwestregisteredagent.com

My tax prepper recommended I use northwest to file my LLC and I am VERY HAPPY she did so! Only hours after signing up and filing my LLC I received a call from a kind, caring person on the phone who welcomed me and asked if I had any questions. I was very surprised and honestly relieved I filed with a company who values human interaction and personal attention. Excellent customer service continued through promt email communication with Cassandra and Ronni when I wanted to follow up and obtain an EIN. I received it only hours after I'd submitted the request! Very impressed and satisfied. Thank you Northwest for making me feel so safe and taken care of! If you're reading this wondering if you should use their services, look no further and sign up!

I honestly don't understand some of these awful 1-star reviews from the experience I've just had with Northwest, specifically with their representative Brad Miller there. I had been fairly worried about forming an LLC with an internet company online since the whole field of accounting and bookkeeping tends to cause me a fair amount of anxiety. Being a non-resident from Germany unfamiliar with US English legal terminology, I found the backend user interface after formation intimidating. I expected to sit in the customer service hotline for ages just to be met with a potentially hostile or arrogant representative eager to get me off the call, or berating me. The opposite proved the case: I had the nicest and most patient agent on the phone who was fully empathic about my situation and authentically helpful: explaining the backend calmly and with genuine kindness despite my mild exasperation. I realised that at this present moment in time, I need a different solution to my current requirements; but would 100% happily rely on Northwest's services again after this unexpectedly excellent customer service experience. It's easy to feel caged as a customer once a company has "taken your money". I felt that here - contrary to my worries - the agents are authentically there to help and guide with a process that for many of us, will be daunting and new. Thank you for your understanding and cooperation, and shoutout to Brad here. All the best and perhaps until the next time!

Northwest Registered Agent, LLC has served me very well with my LLC for the past few years. Intelligent, efficient, courteous and professional. They cover all my needs, yearly follow-ups, emails when docs or payments are required with sane time margins and no unnecessary fuss. I really appreciate them! They are very good and give me great peace of mind.

Final Update: Northwest has done a good job after the initial issues. Satisfied to the point that i am changing the rating to 5 star and would recommend using them again. Update: Northwest Registered Agent did refund the monies for work not received in a very timely manner (A+). But as I need to file another piece of paperwork with the government for "S corp" status, the address they put was incorrect. Their explanation was "We didn't file for the LLC" (no kidding, you messed it up somehow). So just a lot of little things that I really don't have time for. It's good to see that they are paying someone to follow up on customer service and review sites. Note that it took a month to respond to this review. In the end, I believe that they are a good company that has/had some issues that they are rectifying. I will upgrade this score once all my paperwork is completed. I paid the extra "upcharge" monies to get expedited service. I had to email them to tell them to file for the EIN because Nevada already accepted the application. Their dashboard was two hours at least behind the nevada website. They keep getting error messages saying my ss number and name dont match. The number they give to call (which is on the IRS website) only says "your information was incorrect" and hangs up. Four people keep submitting and getting an error, but can't fix the problem. None of the filers will answer the phone. The best email was "have one of your partners use his social". I have my original card, I went on the MySocial Security site, and there are no problems. This sorry company can't even file a form. I have all the emails. The best thing about this sorry excuse for a company is that you can't leave a Google Review. As far as trust pilot, I wish i could give a negative 100 stars.

Their customer service is amazing! Doug Bradford from customer service patiently helped me step by step to create my LLC. He was insightful and understood my business needs.

They helped me formed 2 companies. Their support and service has been excellent except for a couple of times they replied with reading my full email. But overall super service. I will recommend 100%

I recently purchased an LLC and had the pleasure of working with Diego Lorenzo from Northwest-Registered Agent Service. He was professional, down-to-earth, and had a great sense of humor. He was also efficient and polite. I would highly recommend Diego's services to anyone looking to register their business LLC. ~ Stevie I filed on a Friday and everything was completed the same day (NJ is known for quick filings, but still!). Diego personally made sure I was getting the best deal despite my lack of prior experience or knowledge of the process. This showed me he truly cares for his clients and helps everyone he can. Diego is an overachiever, and he encourages clients to call him with any questions throughout and even after the process. I have never left a review in the past, but I felt compelled to do so based on the excellent service I received from Diego and Northwest-Registered Agent Service. If you need an LLC registered, I highly recommend working with Diego and Northwest-Registered Agent Service. He represents the company well and deserves a raise or promotion. When I need another LLC in the future, I will 1000% be taking my business back to NWRAS!

My experience pertains to setting up a virtual office for a new business. Northwest Registered Agent have been tremendous to deal with. Their communications have been excellent, on point, warm and helpful. The portal toolset for business owners is easy to navigate and intuitive.