Lorraine
Stessless Ordering with Lots of TLC
The person answering the phone at NorthShore is always pleasant, polite, considerate, knowledgeable and very helpful. I am a caregiver for my husband who has Parkinson's Disease and he requires incontinence items at night. A question of whether or not to purchase a larger size pull up arose and I called NorthShore and was told that they would send me a sample of a bigger size immediately. I had that sample within a couple of days and the problem was solved. That was only one example of their customer service practices. I have a great deal of stress and I need all the TLC I can muster without having aggravation from a vendor who just takes an order and doesn't really care about the customer or their products.