Susan
EXCELLENT customer service - Above and Beyond!
I got in the unfortunate situation of being down to my very last pair of protective undergarments. No one else could ship me anything in less that a week - would not work! When I asked in my online order for them to expedite the order as much as possible, NorthCoast immediately got on it, and it was after 5:00 in the evening. They prepared my order for shipping that very same day, and I received the order in less than 48 hours thanks to that. The emailed me about the best and fastest way to ship it, and even called me on the telephone to see if they could reduce the shipping charges for me and still get me the order quickly. Above and beyond. Purchases and products are just purchases. It's the customer service that makes a company different. I will order from them all the time now, and happily recommend them to anyone needing these products!


