Matt
Extremely helpful
I find my condition extremely embarrassing and difficult to talk about. The products I find in stores do not work, so I found the Northshore website. Was able to get a recommendation over live chat, and so avoiding what for me would be a very awkward phone conversation. The company rep was very helpful, not only recommending a product, but sending some samples to try. They worked! The quality was beyond anything they sell in the stores, like night and day! Will be ordering more. Grateful to this company.
Response from NorthShore Care SupplyFeb 20, 2019
Hi Matt, Thank you for your feedback! I am so happy to hear that using our Live Chat service alleviated your concerns. Feel free to chat with us again should you need our assistance with anything! I wanted to let you know that the same wonderful Care Experts that take our live chats are the same ones who take our phone calls here, we're a small, tight knit group who prides itself on putting customers at ease and should you ever need to make a phone call, please know that you will receive the same discreet care as you would on chat. Thank you for giving NorthShore a chance, we appreciate your business so much! Have a wonderful day!