Efrain J.
Half satisfied
My recent purchase with Northshore Care Supply was disappointing. Northshore assumes that customers do not want to be bothered having to sign when a package to them is delivered. My merchandise was delivered by FedEx to a different address much to my dismay. FedEx employees usually toss the merchandise with no concern whether the contents is fragile or not. If a signature is required they have to be more careful. From previous experience with shipping company all have one goal in mind. Deliver the merchandise quick, but not necessarily in a way consistent with being careful and double checking the address. I'm reluctant to buy from Norhtshore again until they change their policy.
Response from NorthShore Care SupplySep 18, 2013
We are sorry for what you experienced with the FedEx delivery of your package. While it is true that we typically do not require signatures for Ground delivery packages, we can certainly work with you on this, and set your account up to request that FedEx obtain your signature upon delivery. If you would like to have us do this for you, please contact our customer service department at 800-563-0161 and we'll be happy to help you. Thank you for being a valued customer, and thank you for your feedback.


