NorthShore Care SupplyReviews of northshorecare.com

Response from NorthShore Care SupplyMar 17, 2019

Hello M.H., Thank you very much for your feedback. We appreciate your recommendations for improvements on the NorthShore MegaMax Tab Style briefs. We have recently updated the size Medium to have a longer landing zone with 3" more room for tapes and also a stronger landing zone that wont tear or separate after extended use. These changes were made because of other requests from customer feedback. We plan on having the Large size available in early April with these changes as well. I am not sure if we can update the tapes like the two tape system that the ConfiDry 24/7 offer but we can look into this further. In regards to the sample of the Supreme Lites that you received, if you can please send me your contact information at [email protected], I would be happy to notate your account so that we can make sure that the auto samples on your orders are better suited to what you are needing. Thank you again for your feedback and we appreciate your business!

Response from NorthShore Care SupplyMar 17, 2019

Hello Gary, Thank you for your feedback andthank you so much for allowing us the opportunity to help resolve this for you. You are a valued customer of ours and we truly appreciate your business. We will reach out to you in the coming weeks to see if we were able to find a product that works best for your needs. Never hesitate to contact us when you have an issue, question, or just need some assistance. We're alwayshappy to help!

Response from NorthShore Care SupplyMar 13, 2019

Good Morning Nathaniel, I am so sorry I sent you the incorrect size, I was going based on the measurements of your waist in inches which would fit a Medium. I did reach out to you hope you got my voicemail, I am going to be sending out the size Large on our Supreme Lites. If you need any assistance please don't hesitate on reaching out to us, I also do want to apologize about FedEx and the delayed on the delivery. I do appreciate the great feedback on our product we truly do appreciate your business. Have a wonderful day.

Response from NorthShore Care SupplyFeb 21, 2019

Hello Clare, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!

Response from NorthShore Care SupplyFeb 21, 2019

Hello John, thank you so much for speaking with us and allowing us the opportunity to resolve this for you. You are a valued customer of ours and we truly appreciate your business. Never hesitate to contact us when you have an issue, question, or just need some assistance. We're always happy to help!

Response from NorthShore Care SupplyFeb 13, 2019

Hello Thelma, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!