Mary E.
The diapers were hard inside
The diapers were hard inside. Rub on bed sores.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 134 reviews with 1 star · Clear filters
Mary E.
The diapers were hard inside. Rub on bed sores.
Susan
I ordered diapers and they were much too big. I couldn't tell that until I took one out of the package and opened it. I didn't use it, just put it back in the package and taped it up. Can't return open packages. Gee thanks. I found a different company that actually has free shipping
Response from NorthShore Care SupplyNov 19, 2018
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
Kathleen
I have been ordering diapers etc from your company for about a year. My son is severely impaired and wears diapers. I have been looking for diapers that would not leek and were thick and comfortable. I found them with your company. I also order pads to help for overnight so he could sleep as long as he wants without worrying of him wetting through. I love your products they are top quality.
Florence
Entire case of 4 bags of Northshore Flex Supreme Underwear was the wrong size. I changed size from medium to large. In addition I opened one bag, expecting to try the new size, and more than one diaper is defective. The moisture barrier is not properly stitched in and that applies to every diaper I took out of the package. There are excess strips of fabric flying all over the place. Now I have to return the entire case which involves packing it all up and lugging it to UPS which is not just a notion. I have a sore back, a very sore knee, and I am managing the side effects of Doxycycline and Percocet prescribed for a raging case of poison ivy on both ankles.
Response from NorthShore Care SupplySep 18, 2018
Hello Florence, Thank you for taking the time to speak with me today. It was such a pleasure talking with you! I'm so glad I was able to resolve this issue for you. Please give us a call if you ever need any further assistance. We are always happy to help!
Sarah
You need make better products for people with disabilities in their size I almost always 100% Guarantee nobody with a disability can fit in to an extra large you need to reajust your size to accoumcated the person & people you're selling them to. None of the simples you sent me worked.
Response from NorthShore Care SupplySep 12, 2018
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help! Sincerely, NorthShore Care Supply
Chris S.
These guys are the worst... if you make the mistake of going to their web site - they will tag your browser - so that you now see the products you viewed all over the internet.... Imagine trying to keep a personal health condition private - and if you visit their site - you suddenly get advertisements for adult products on every commercial web site you view... DO NOT USE THEM IF YOU VALUE YOUR CONFIDENTIALITY>
Noreen
So disappointed. First the packaging box was damaged. Second- the product was not what I was expecting. They are not what the picture looked like and they are very uncomfortable. These are something I could not wear at all. I had no return info, so instead I have donated them to a local nursing home. But it would be nice if you credited my account. Thank you.
Patti
these are terrible, 3 of the briefs fellapart before getting them on, the sides are attached separately and fall off, no way are they over nite coverage, wet bed as well as recliner with these
Response from NorthShore Care SupplyJul 25, 2018
Hello, thank you so much for allowing us the opportunity to resolve this for you. You are a valued customer of ours and we truly appreciate your business. Never hesitate to contact us when you have an issue, question, or just need some assistance. We're alwayshappy to help!