Heather K.
Good company... for the most part
I have ordered with this company before, but on my last order the representative advised that I bump up a size because my son was in between sizes. When he used them they leaked because they were too big. I called back the company regarding exchanging the pull ups and although they did exchange all unopened bags, I had to pay over $25 out of pocket to ship them back. I did not feel this was entirely fair since I bought the larger size based on the recomendation of their company representative.
Response from NorthShore Care SupplyDec 30, 2014
Thank you for your feedback. We attempted to contact you yesterday to talk to you about your experience. Please feel free to call us at 800-563-0161. We appreciate your business very much.


