Lou
Bags were too small to be of much use
Bags were too small to be of much use, but they arrived quickly.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Lou
Bags were too small to be of much use, but they arrived quickly.
Victoria
The ordering and delivery experience was good. However, the stitching on the waistband unraveled after the first wash. That was disappointing.
Response from NorthShore Care SupplyJan 23, 2017
Hello Victoria, Thank you for allowing us the opportunity to resolve this issue for you. Please don't hesitate to reach out to us at anytime. We appreciate your business! Regards, NorthShore Care Supply
Francis
I must have received a damaged bag because there were slices along the leg hole of the briefs... and it looks like it has happened to everyone in this bag!
Response from NorthShore Care SupplyJan 9, 2017
Hello Frank, Thank you very much for allowing us the opportunity to resolve this matter quickly for you. We truly appreciate your business and you are a valued customer of ours. Regards, NorthShore Care Supply
Peggy
products are good quality, just shipping is the issue
Lawrence
The service people are absolutely great - they are knowledgeable and ship very promptly. The product, however, is not great. It leaks and certainly is not suitable for overnight use.
Kathleen
The package was delivered to my unprotected front door in the pouring rain. Since I don't use this door, I'm not sure how long it sat there. The box was totally saturated and fell apart when I attempted to move it into the house. The plastic wrapping around the products did a fair job of protecting the contents. A large portion of the products were ruined. The fact that the box could have been left under the attached carport, which would have protected it from the weather, makes this totally unacceptable.
Response from NorthShore Care SupplyDec 31, 2016
Hello Kathleen, Thank you for allowing us to look into this for you and resolve this for you. You are a valued customer and we appreciate your business! Regards, NorthShore Care Supply
Edmond
It is often hard to go from a product to check out without starting over. Poor web design.
Ronald
When my order arrived at my house the tape on the top of the box( only one strip) had come loose during shipping so that the shipper and all who passed by could see what the box contained. This is not discreet shipping, Now many people and neighbors know of my incontinence problems.