Paul
Diaper leaks
The heavy duty diaper for wearing in a pool doesn't hold urine any more than the regualr diaper. I have had to change all the bed linens every night.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 134 reviews with 1 star · Clear filters
Paul
The heavy duty diaper for wearing in a pool doesn't hold urine any more than the regualr diaper. I have had to change all the bed linens every night.
Cheryl
I was disappointed in myself for not realizing a case of the Depends Real fit was only 48. Walmart has them for 11.97 a package of 12. I spent $30 to much for these.
Nancy
I live in an area of New Mexico where no merchants carry incontinence supplies. This means I must order online -- but I do not plan to order from you again. I like your merchandise and your prices, but it takes far too long for my order to arrive -- usually at least a week and often longer. I regularly order from Amazon, Target, Sears and Walmart...and orders from these stores arrive within 3 or 4 days tops -- they use Fedex like you, but I get my orders much sooner. Why????? Also, your telephone-order person (the person who answers the number on your website) is a bit surly and unwelcoming. website) is a bit surly and unwelcoming.
Joyce E.
I bought 2 items from Northshore and both were junk! Sorriest products I have ever seen! I will never buy from them again and will tell everyone I know not to buy from them! Wasted some hard earned money, too!
Patricia
My brother who is handicapped was flying in in two days, so my need was immediate I placed an order for next day delivery and was charged $64+ for the FedEx delivery. The next morning I received a confirmation e-mail (which I have a copy of) that the package had been delivered at 9:49 a.m. and was very pleased with the quick turnaround. A few minutes later I received a voice mail message saying the shipping cost was actually $180+. The confirmation e-mail was evidently recalled but I took the copy and checked with CGalloway who was listed as having accepted the package. He informed me that FedEx had not yet come to the building and he had not signed for anything - although the delivery men know him so he surmised that was why they had used his name. Needless to say, I cancelled the order and will never order from NorthShore again. I will also advise all I know to avoid using the services of NorthShore. In addition, I will contact Federal Express to share this experience. I will consider calling the Better Business Bureau regarding this matter.
Response from NorthShore Care SupplyJun 13, 2014
Thank you for your feedback. We would very much like to discuss this with you. Please call our customer service department at your earliest convenience and ask for a manager. Our phone number is 800-563-0161. We have also reached out to you by phone, we hope to hear from you very soon. Thank you for your time.
Steven
I have yet to receive delivery on my order. FedEx shows order was delivered to to the wrong address. My address is 633 Ramona Avenue #61 Los Osos, Ca. 93402. What happened to my order?
BenC
My order was taken too fast has a result received the wrong items and customer service sucked!!!
Response from NorthShore Care SupplyJun 10, 2014
Thank you for your feedback. We're very sorry that you were made to feel that your order was taken in an unprofessional way and that you did not receive what you wanted. Thank you for taking the time to tell us about your experience so that we can use this as a training tool for our customer service department.
Charles
I gave a btief detail description of the item I was ordering for my wife. I even gave the UPC code, unit per case...... And I still received another item , not what I ordered. Very disappointed with the order. My wife is giving the item to other family members, as it was not what she ordered. Will not order from this company again !!!!