Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Zach
I still haven't got what i ordered
Response from NorthShore Care SupplyDec 30, 2014
Thank you for your feedback. We tracked your package and it looks like FedEx had a little difficulty locating you, but it looks like they're going to reattempt delivery today, December 30th. Please contact us at 800-563-0161 if you do not receive your package so we can work with FedEx. Thank you for your order!
David
I wish there were not internet ads posted on websites visited by your customers. My computer is at the office, and it is quite embarrassing to see your name come up, along with green Depends packages when I visit other web sites. Out of respect for customer privacy, you might want to rethink your internet advertising program. Otherwise, excellent service.
Response from NorthShore Care SupplyDec 26, 2014
Thank you for your feedback. We will contact you via email with instructions on how to disable unwanted internet ads, not just from us, but from other websites that you may not wish to receive ads from as well. We appreciate your business!
Kenneth
I purchased the economy pads because they seemed to be an excellent buy and we're a perfect size. Wrong!! Their absorbent powers are non existent! Liquid even soaks through the plastic liner!
Response from NorthShore Care SupplyDec 26, 2014
We're sorry to hear that this was not the right product for your needs. We would be happy to help you find a better solution. Please call one of our care experts at 800-563-0161 to discuss better options and to request free samples so you can try a few different items. We are here to help!
Joel
Product was not what I was expecting. Called customer service and no refund/ exchange, since bag product arrived in had been opened.
Ruth S.
I ordered the new diapers that were recommended. They have only one tab on each side instead up two that were included in the sample I received. With any amount of movement, the tabs completely tear off the diapers during wear. Apparently they are poorly attached. It does not matter that the diapers are designed to hold more liquid than the ones I was using if they will not stay on him! Not going to order these again!
Response from NorthShore Care SupplyDec 2, 2014
Thank you for your feedback. We're so sorry to hear that the recommended product was not suitable for your needs. Our customer care experts would be very happy to assist you further until you find the best solution for your needs. Please feel free to contact us at 800-563-0161 if you would like to speak to someone. We value you as a customer, we want to make sure you're satisfied.
Isidro J.
They shall offer free shipping with orders over $155.00.
Response from NorthShore Care SupplyDec 2, 2014
Unfortunately we're not able to extend free shipping, but we would be happy to try to help you maximize your delivery charge when you place orders. Please feel free to call one of our care experts at 800-563-0161 to discuss options that may help you save on shipping. We appreciate your business.
Patricia
This product does not work. I purchased it because I am having my hip replaced and it is not function for purpose I bought it for which is to assist me with my personal hygiene and independence from assistance. The old phase you get what you paid for is true this product does not work. Do not waste your money on it.
Response from NorthShore Care SupplyDec 2, 2014
We're so sorry to hear that this product did not work for you. One of our care experts will be contacting you soon. Thank you for your feedback.
Don H.
These guys and gals are great. Best service, products, and attention we've ever seen.
