Bonnie M.
Got the package yesterday
Got the package yesterday, right on time. Wish there was a supplier locally.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 968 reviews with 4 stars · Clear filters
Bonnie M.
Got the package yesterday, right on time. Wish there was a supplier locally.
Susan
If you’re billing to one address and sending to another, the clerks seem to get confused. Happened twice to me. It got fixed, but there was a delay.
Response from NorthShore Care SupplyNov 23, 2018
Hello Susan, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
Michael
I know and trust this product both from personal use and that Northshore continues to carry it. The ordering process was relatively simple, and it came in a timely manner. It’s a nice touch that North Shore includes little samples of their products the in the order. But, it will be a good idea when the customer orders an extra large sizes, make the samples the same size. The sample looks nice. But I don’t think a medium will fit my extra large waist. Otherwise I love your company
Response from NorthShore Care SupplyNov 18, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. I am very sorry about the mix up of the sample. I have noted your account and will send out the correct size sample going forward. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Charlotte
They arrived in a little longer time than I had been expecting. However, they are as advertised, and am very pleased with them. Thank you.
Response from NorthShore Care SupplyNov 19, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
Jeffery
Product was fine. I have always felt Northshore should have free shipping
Lynn
The website was difficult to navigate for ordering and I resorted to phone ordering. The order was correct and prompt though the the interaction with the sales person was not especially personable, rather more cut and dry.
Response from NorthShore Care SupplyNov 7, 2018
Thank you for your feedback, we appreciate you taking the time to share with us. We apologize about the website. We are working on it and will have a new and improved website by the start of next year. We appreciate your business very much.
T J.
I used the web site to make my order. It was easy and straightforward.
Response from NorthShore Care SupplyNov 9, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
User C.
Quick service, great product. Always someone available for questions. Too many follow up ads though.