NorthShore Care SupplyReviews of northshorecare.com

I've ordered from Northshore over the past two years, and to this day still enjoy the pricing (product and shipping) and timing. Earlier in the previous years I would get an immediate reply confirmation email and a tracking number. Recently the emails and tracking numbers have not been provided unless I asked for it. The most recent order was duplicated which probably could have been avoided if I had recieved a prompt reply email.

Quality of products has declined from previous orders received 9-12months ago. Do not stop leakage as it did when I first start ordering them from you. THE PRODUCT HS CHANGED ON THE LEVEL OF WATER EACH WILL MAINTAINED.....

There seemed to be some miscommunication regarding placement of our order. We waited for the shipment and then found out that the order had not been processed. Once the issue was corrected, North Shore Care Supply did immediately process the information and have the shipment sent out.

I have been with NorthShore now for several years. Up until the last 5 or 6 months, my experience with them has been very good. Since the beginning of this year, I have found that placing my order on line has become more difficult, I am not sure what the problem is, but it spans all of my devices, tablet and PC. I order online because it is convenient and easy, but lately, not so much. I have also stopped receiving email notifications of my order placement and shipment. This has caused me to do a follow-up call, just to verify you have received my order, which again, no so convenient. I do love the product lines that you carry and have been very happy with the quality of the items I purchase.

My briefs seem a little different for some reason.

This was my first experience in placing an order for disposable pads. In the process I encountered three different sale takers, the first two, at best were average in helpfulness, with a minimum of friendliness. The third order taker was everything that the first two were NOT. She was very helpful and polite. I was not prepared to pay for freight as my order exceeded $100! Because my wife and I are both retired and on fixed incomes, I also wanted to sign up for autoship, but was not pleased to learn that the 5% discount did not apply to our 1st order. I gave only 3 stars solely based on the quality of the product, but not on the 'cheerfulness' of 2of the 3 order takers.

Your service was very good. The only problem was this particular product. It just did not feed my needs. I am returning the product and will be chatting with you next week to find out what I really need. I am taking a water pill (Fuersimide) which is hard to work with. Thank you, Bill Mead

not as described