NorthShore Care SupplyReviews of northshorecare.com

Response from NorthShore Care SupplyMar 6, 2015

Hi Roberta, Thank you for taking our phone calls and for following up with us via email. We're so glad to know that you are satisfied with the product that you purchased from us and we very much appreciate the opportunity to extend support and resolution to you. Thank you also for trying to edit your review, we don't want you to have to spend any additional time trying to do that, we're just happy to know that you're a happy customer. We appreciate your business very much!

Response from NorthShore Care SupplyFeb 16, 2015

Thank you for your feedback. We're so sorry to hear that this item did not work well for you. Please contact our care experts at 800-563-0161 so we can further assist you with product selection and sizing. We're here to help, we appreciate your business very much.

Response from NorthShore Care SupplyFeb 3, 2015

Thank you for your feedback. Please accept our sincere apologies for what you've experienced. We have attempted to contact you to further discuss your situation and would like to offer our assistance to you. We would like to help you with your sizing needs and product selection, as well as work with you on what you've already purchased. Please contact us at your earliest convenience at 800-563-0161. Please ask for Deb when you call at extension 220. We value you as a customer, and appreciate your business very much.

Response from NorthShore Care SupplyFeb 3, 2015

We're so sorry to hear that you had delivery issues with your order. It looks like your order was reshipped to you; hopefully the delivery for that order went smoother for you. Thank you for the opportunity to resolve this issue for you. Please feel free to contact us any time that you need assistance. Our number is 800-563-0161. Thank you for being a valued customer!

Response from NorthShore Care SupplyJan 8, 2015

Thank you for your feedback. Booster pads are meant to be a flow through pad that work with the disposable undergarment, allowing liquid to flow to the undergarment but also increasing the absorbency. Please feel free to contact customer service at 800-563-0161 to discuss this further and to discuss options that may better suit your mother's needs. We are here to help! We appreciate your business.