northcoastkeyless.comReviews of northcoastkeyless.com

I ordered two replacement key fobs for my 2009 Subaru Forester. The used fobs were shipped promptly, but they would not program to my vehicle. I followed instructions on the North Coast Keyless website precisely, watched videos, spent a few hours attempting to program them. I also brought them to a local locksmith who likewise concluded the issue was with the fobs. I reached out to their customer service, received an automated response saying they would "respond within 24 hours (1 business day) to get you taken care of," and that was about three weeks ago. No further follow up and no clear return process. Do not order directly from their website. This was a waste of my money. I will update my review if I ever hear back about a return / refund procedure.

Don't order from this company. If you do a return and try to get information from them, they will threaten you and tell you not to contact your bank or they'll make it extremely hard to get your refund if at all. The fob sold would never work after we were told that it would have to be purchased from a dealership. And you lose more money returning the fob to them because they don't provide return envelopes. Totally disgusted.

The web site Says "Standard shipping is FREE-Always" I didn't notice until after i placed the order they charged me 4.99 for shipping. When I contacted them I was told "There is a minimum for free shipping. The Below Minimum $19.99 Order Value is $4.99 Shipping. This is stated before the order is placed on the checkout page". After I complained I noticed they changed the website . Also the keyfob they sent is not OEM, GM key fobs have a p/n and a FCC# on then these did not they are COUNTERFEIT fobs.

Very high failure rate. Do not buy from here. Two fobs now do not work. And professional auto re-keyers have warned me, they will not buy products from North Coast Keyless. Too many problems. And customer service was so bad, I can only catagorize the person I communicated with as a complete moron. Stay away from them. Cheap poorly made fobs with circuit boards that may or may not work, and if they do they may wear out quickly. And if you have to work through a warranty claim, God help you.

They scammed me

I was on a wait list for a key for my 2016 Mercedes E400. I finally was notified that it was in. I wanted to make sure that I had the right fob. I called the dealer and got the exact part number. I then contacted Northcoast keyless with the information. I never heard back. I could have paid for the fob and found that it wasn't the wrong one!

Waste of money and time...get a key from your local locksmith and have them cut and program it!!!! The keys they sell run on different "frequency" so you're probably going to get the wrong fob! Wrote to them about it and didn't get any help ..just "you should have read the description better". Save your money, time and sanity and order your fob from a local locksmith!!!

They don’t stand behind their guarantee. I did not receive their e mail with my ra # within the seven days so they refused to refund me or help me get the fob programmed. I paid over 100 dollars for a product I can’t use or return.