carol K.
This company charged me $250 deductible…
This company charged me $250 deductible for insurance for my goods and then when they were lost, they refused to pay. It has been five months and I still have not had resolution. They kept my goods and storage for two weeks and then took two more weeks to move them across the country internationally. Now, they are blaming me because they had to be inspected at the border at a storage facility. The kids were never moved, but that is their out to not pay me because they said they’re not responsible since that happened. It is a legal obligation to have your goods inspected at the border. I had no control over that. They refused to respond to my emails and refused to pay for the items they lost.